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Liv SL

@livsl

Technical Support Specialist at Freelancehunt.com who installed CMS software and brings customer-facing experience to IT support.

Canada
Message

At Freelancehunt.com, I installed CMS software and managed customer relationships while providing service under tight deadlines. I also built and managed a Facebook community of 200K+ members and a brand page with 66K followers organically.

I'm transitioning into IT support with training through NPower Canada and Google IT Support certification. My background includes technical support, networking, system administration, and customer-facing work.

Experience

Work history, roles, and key accomplishments

Freelancehunt.com logoFR

Technical Support Specialist

Jan 2014 - Mar 2025 (11 years 2 months)

Installed CMS software, managed end-to-end customer relationships, provided high-quality service under tight deadlines, and maintained precise operational standards

Freelancehunt.com logoFR

Social Media & User Growth Manager

Sep 2023 - May 2024 (8 months)

Built and managed a Facebook community of 200K+ members and a brand page with 66K followers organically.

Created and executed content strategies focused on user engagement and retention.

Managed advertising campaigns in Meta Ads Manager and TikTok Ads to attract new followers and improve traffic.

Collaborated with brands and partners to boost reach and engagement through targeted campaigns.

An

Freelancer.com logoFR

Webmaster

Jan 2017 - Oct 2022 (5 years 9 months)

Worked as Webmaster at Freelancer.com.

Fiverr logoFI

Designer

Jan 2017 - Jan 2022 (5 years)

designer

Education

Degrees, certifications, and relevant coursework

NC

NPower Canada

Junior IT Analyst Program, Information Technology

2026 - 2026

An intensive training program focused on developing technical and professional skills in the IT sector. The curriculum covers hardware, operating systems, networking, and data analysis, preparing for industry-recognized certifications and practical hands-on roles.

UI

University of California, Irvine

Learn English: Beginning Grammar

Sep 2026

GO

Google

Google IT Support

Aug 2026

GO

Google

Google AI Essentials Specialization

Sep 2026

GO

Google

Technical+Support+Fundamentals

Apr 2026

GO

Google

IT Security: Defense against the digital dark arts

Aug 2026

GO

Google

System Administration and IT Infrastructure Services

Aug 2026

GO

Google

Accelerate Your Job Search with AI

Aug 2026

GO

Google

The Bits and Bytes of Computer Networking

Jul 2026

GO

Google

Introduction to AI

Aug 2026

GO

Google

Manage Your Job Applications with AI

Aug 2026

IB

IBM

Solving Problems with Creative and Critical Thinking

Aug 2026

GO

Google

Operating Systems and You: Becoming a Power User

Jul 2026

GO

Google

Start Writing Prompts like a Pro

Aug 2025

CN

Coursera Project Network

Small Business Marketing Using YouTube

Jun 2025

UI

University of California, Irvine

Consonants of American English Pronunciation

Oct 2025

CN

Coursera Project Network

Create a Promotional Video using Canva

Oct 2025

CN

Coursera Instructor Network

GenAI for Social Media Marketing Specialists

Sep 2025

VU

Vanderbilt University

Generative AI for Leaders

Sep 2025

LI

LinkedIn

Social Media Marketing: Strategy and Optimization

Jun 2025

CO

Coursera

Low Intermediate English: Meet & Greet

Mar 2023

CA

Cases

UI/UX designer

2022 - 2022

NA

National University "Odessa Law Academy"

Master's degree, Bachelor of Laws

2001 - 2008

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