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emmanuel omirigbe

@emmanuelomirigbe

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Computer engineer delivering reliable IT support, systems optimization, and user-centered UI/UX solutions.

Nigeria

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What I'm looking for

I seek a hands-on IT role focused on support and systems optimization, collaborative teams, opportunities for impact, and professional growth.

I am a detail-oriented Computer Engineering graduate with hands-on experience in IT support, systems analysis, and UI/UX design. I have a track record of resolving the majority of first-level support cases on first attempt, improving system performance, and increasing operational efficiency through measured process improvements.

I collaborate effectively with engineering teams and stakeholders to deliver projects on time and align IT solutions with business objectives, achieving increases in user satisfaction and measurable efficiency gains. I am committed to driving innovation, optimizing processes, and contributing dependable IT support to help organizations operate smoothly.

Experience

Work history, roles, and key accomplishments

Current

IT Support Staff

Current

Sublimus Logistics Company

Jan 2018 - Present (8 years 1 month)

Evaluated and optimized IT systems to increase operational efficiency by 30%, recommended support enhancements improving user satisfaction by 20%, and facilitated communication between technical teams and end-users.

Optimization User Support Troubleshooting Stakeholder Engagement Microsoft Office

IT Support Staff

Petroleum Technology Development Fund

Jan 2023 - Jan 2024 (1 year)

Delivered first-level IT support for hardware, software, and networking, resolving 90% of cases on first attempt and reducing recurring issues by 15% through ticketing and escalation processes.

Windows Linux MacOS Networking Ticketing Systems

IT Support Staff

National Agency for the Great Green Wall

Jan 2021 - Jan 2021 (0 months)

Provided IT support and designed IT strategies that improved operational efficiency by 20%, managed projects to 100% on-time delivery, and increased client satisfaction by 25%.