I seek a role as a Virtual Assistant where I can leverage my experience to lead operational improvements and enhance client experiences in a dynamic team environment.
Adesola Adeyemi
@adesolaadeyemi
Proactive Virtual Assistant delivering operations, administrative support, and customer-focused process improvements.
What I'm looking for
I am a highly proactive Virtual Assistant with 4+ years' experience supporting founders, healthcare leaders, and cross-functional teams in fast-paced, high-growth environments. I specialize in turning chaotic workflows into streamlined systems that improve client communication and satisfaction.
I have a strong track record in administrative and operations support, including calendar and multi-provider scheduling, inbox management, CRM administration, reporting, and SOP documentation. I build dashboards and automate processes to increase visibility and operational efficiency.
In prior roles I created automated messaging systems to drastically reduce response and resolution times, designed monthly performance dashboards that supported measurable business growth, and managed multi-million-naira event budgets and logistics for large executive conferences.
I am adept with Google Workspace, Microsoft Office, HubSpot CRM, Asana, Trello, Notion, Zoom, Slack, Teams, and Calendly, and I bring disciplined confidentiality, timely delivery, and collaborative team coordination to help organizations scale.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Le Bijou Hotel & Resort
Apr 2024 - Sep 2025 (1 year 5 months)
Managed high-volume guest correspondence, implementing a new automated messaging system that reduced response time from 1 hour to under 15 minutes, resulting in a 4.8+ guest satisfaction score and improving occupancy through optimized listings.
Executive Assistant
My Health Integral
Jun 2022 - Feb 2024 (1 year 8 months)
Provided operational support to healthcare executives, implemented monthly performance dashboards that supported 15% YoY growth, and managed a ₦50M event budget, achieving a 10% cost reduction through strategic vendor negotiations.
Customer Service Rep
Lucia’s House
Feb 2021 - Apr 2022 (1 year 2 months)
Delivered multichannel customer support and managed returns and order processing in HubSpot CRM, maintaining a 95%+ satisfaction rating and reducing resolution delays by 30%, contributing to 10% growth in repeat purchases.
Education
Degrees, certifications, and relevant coursework
Federal University of Technology, Akure
Bachelor of Engineering, Metallurgical and Materials Engineering
Bachelor of Engineering in Metallurgical and Materials Engineering from the Federal University of Technology, Akure.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
bit.ly/4mez9xMSocial media
Job categories
Skills
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