Looking for a job

Adedolapo Wojuade

@adedolapowojuade

Message

I drive customer loyalty through high-volume call support, sales outreach, and empathetic issue resolution.

Nigeria

Message

What I'm looking for

I'm looking for a customer service or client support role where I can handle customer needs, resolve issues, support sales, and contribute to service improvement through clear, empathetic communication.

I've supported customers and driven sales across insurance, public-sector client support, and hospitality. At ClearView Insurance, I promoted life insurance, income protection, and financial planning products while achieving call, conversion, and appointment-booking metrics.

I've also resolved client issues across audit, enforcement, and finance teams, prepared service reports, and supported reservations, order delivery, feedback collection, and upselling at Kabachi Chinese Kitchen.

Experience

Work history, roles, and key accomplishments

Telemarketer

ClearView Insurance

Apr 2024 - Mar 2026 (1 year 11 months)

Reached out to individuals and small businesses to promote ClearView's life insurance, income protection, and financial planning products. Followed pre-approved scripts while customizing messages to address specific customer needs and consistently achieved performance metrics.

Sales Objection Handling Product Knowledge Script Adherence Lead Conversion Appointment Booking Performance Metrics

Client Support Specialist

Internal Board Of Revenue Secretariat

Feb 2023 - Mar 2024 (1 year 1 month)

Collaborated with internal departments such as audit, enforcement, and finance teams to resolve client issues and ensure seamless service delivery. Monitored outstanding tax payments and generated routine reports on client interactions and service performance metrics.

client support Cross Functional Collaboration Tax Compliance Report Generation Data Analysis Follow up Problem Solving

Customer Service Representative

Kabachi Chinese Kitchen

Jan 2021 - Dec 2022 (1 year 11 months)

Assisted in managing customer reservations and walk-in seating arrangements during peak hours to ensure smooth flow and reduce waiting times. Collected and recorded customer feedback, promoted menu items, and coordinated with kitchen and delivery teams to ensure order accuracy and timely delivery.

Customer Service Reservation Management Feedback Collection Upselling Order Coordination Teamwork