Open to opportunities

Adams Abisola

@adamsabisola

Customer-focused Virtual Assistant and IT Support professional with skills in customer service, lead generation, sales support, appointment scheduling

Nigeria

Message

What I'm looking for

I'm seeking a remote customer support, technical support, or virtual assistant role where I can use communication, problem-solving, and organizational skills to support customer satisfaction and business growth.

At Glory of God Frozen Foods, I resolved customer inquiries and complaints in real time, processed payments accurately, and guided customers through purchasing decisions.

I've built rapport through active listening and clear communication while supporting daily sales, product inquiries, and issue resolution. I work independently, stay calm under pressure, and bring strong attention to detail to customer-facing tasks.

Through Digital Witch Community training, I've developed practical technical support, CRM, lead generation, appointment-setting, email management, and remote support skills using Zendesk, Freshdesk, Intercom, HubSpot, Airtable, Trello, and Calendly.

Experience

Work history, roles, and key accomplishments

Sales Attendant

Glory of God Frozen Foods

Feb 2025 - Apr 2026 (1 year 2 months)

Resolved customer inquiries and complaints in real time, maintaining a calm, professional tone under pressure. Managed transaction accuracy and payment processing independently, and supported daily sales activities.

Customer Service Payment Processing Active Listening Problem Solving

Education

Degrees, certifications, and relevant coursework

Federal Polytechnic Ilaro

Higher National Diploma, Textile Technology

Completed a Higher National Diploma in Textile Technology, gaining technical knowledge and practical skills in textile production and quality control.