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Open to opportunities

abu baker arshad mehmood mir

@abubakerarshadmehmoo

Motivated customer support representative with a passion for tech.

Pakistan
Message

What I'm looking for

I am looking for a remote-first role that allows me to grow in tech-enabled customer support and entrepreneurship.

I am a motivated and adaptable Customer Support Representative with extensive experience in handling high-volume remote calls and emails. My proficiency in CRM systems and my ability to multitask have allowed me to resolve customer queries with professionalism and efficiency. Currently, I work at Nearby Taxis, where I manage a large volume of inbound calls and emails, ensuring high customer satisfaction through timely service.

My educational background in Computer Science has equipped me with the technical skills necessary to thrive in tech-enabled customer support environments. I am eager to grow in a remote-first setting and have a long-term goal of building a career that combines customer support with entrepreneurship. I am constantly seeking opportunities to enhance my skills, particularly in Python and AI automation, to better serve customers and improve operational efficiency.

Experience

Work history, roles, and key accomplishments

FI

Sales Associate

FirstStepCommunications

Made outbound calls to potential clients and closed sales. Developed communication and persuasion skills in a target-driven environment.

Education

Degrees, certifications, and relevant coursework

KC

KIPS College

Intermediate, Computer Science

Completed Intermediate studies in Computer Science. Gained foundational knowledge in computer systems and programming principles.

Tech stack

Software and tools used professionally

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abu baker arshad mehmood mir - Customer Support Representative - NearbyTaxis | Himalayas