abu baker arshad mehmood mir
@abubakerarshadmehmoo
Motivated customer support representative with a passion for tech.
What I'm looking for
I am a motivated and adaptable Customer Support Representative with extensive experience in handling high-volume remote calls and emails. My proficiency in CRM systems and my ability to multitask have allowed me to resolve customer queries with professionalism and efficiency. Currently, I work at Nearby Taxis, where I manage a large volume of inbound calls and emails, ensuring high customer satisfaction through timely service.
My educational background in Computer Science has equipped me with the technical skills necessary to thrive in tech-enabled customer support environments. I am eager to grow in a remote-first setting and have a long-term goal of building a career that combines customer support with entrepreneurship. I am constantly seeking opportunities to enhance my skills, particularly in Python and AI automation, to better serve customers and improve operational efficiency.
Experience
Work history, roles, and key accomplishments
Customer Support Representative
NearbyTaxis
Handled a large volume of remote inbound calls and emails for booking requests. Operated multiple Outlook accounts across regions to support various dispatch operations, maintaining high customer satisfaction through timely and efficient service.
Sales Associate
FirstStepCommunications
Made outbound calls to potential clients and closed sales. Developed communication and persuasion skills in a target-driven environment.
Education
Degrees, certifications, and relevant coursework
KIPS College
Intermediate, Computer Science
Completed Intermediate studies in Computer Science. Gained foundational knowledge in computer systems and programming principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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