abriana miller

I am a dedicated call center agent with experience in customer service and team leadership. Currently, I work at Caleres, where I handle customer inquiries, de-escalate situations, and ensure that issues are directed to the appropriate departments. My role requires active listening and effective communication to assist customers effectively.

Previously, I served as a team leader at Five Guys, where I managed shifts and coordinated with my team to ensure smooth operations. My experience at Noodles & Company as a team member further honed my skills in customer service and teamwork. I also had a brief stint as a cadet with the St. Louis Metropolitan Police Department, where I developed organizational skills by managing insurance claims.