Open to opportunities

Justin Sherard

@justinsherard

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Friendly service professional with 3+ years in customer-facing roles.

United States

Message

What I'm looking for

I am looking for a role that values teamwork and provides opportunities for growth.

I'm a dedicated service professional with over three years of experience in fast-paced, customer-facing roles. My passion lies in providing exceptional guest experiences, where I strive to create memorable stays for every customer. I pride myself on my ability to resolve issues with empathy and collaborate effectively with team members to ensure smooth operations.

Throughout my career, I have worked in various roles, including as a Customer Service Representative at AutoZone, where I proactively identified and addressed customer needs. My experience at Five Guys and Taco Cabana has further honed my skills in delivering fast, friendly service while maintaining high standards of cleanliness and safety. I am committed to upholding brand standards and ensuring every guest leaves satisfied.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

AutoZone

May 2025 - Present (2 months)

Delivered exceptional service by proactively identifying and addressing customer needs. Assisted guests with product selection, installation (wipers, batteries, bulbs), and troubleshooting using OBDII tools.

Customer Service Product Selection Troubleshooting Loss Prevention Communication Team Collaboration Inventory Management

Team Member

Five Guys

Nov 2022 - Jan 2025 (2 years 2 months)

Provided fast, friendly service in a high-volume environment. Ensured guest satisfaction by handling special requests and resolving concerns promptly.

Customer Service Teamwork Problem Solving Communication

Crew Member

Taco Cabana

May 2022 - Sep 2022 (4 months)

Accurately processed guest orders and handled cash transactions. Maintained a clean and organized guest-facing area.

Order Processing Teamwork Customer Service Communication Food Safety

Team Member

Wendy's

Mar 2021 - Apr 2022 (1 year 1 month)

Delivered quick, attentive service at front counter and drive-thru. Supported team in food preparation, restocking, and maintaining a welcoming dining area.

Customer Service Food Preparation Drive Thru Operations Dining Area Maintenance Communication Order Accuracy

Education

Degrees, certifications, and relevant coursework

High School

High School Diploma, General Studies

Completed high school education, acquiring foundational knowledge and skills across various subjects. Developed strong communication and teamwork abilities through coursework and collaborative projects.