SVSid Villalon
@sidvillalon
Versatile Virtual Assistant skilled in customer service, admin support, and process management.
PhilippinesWhat I'm looking for
I am a versatile Virtual Assistant with a proven track record in customer service and administrative support. My experience spans various roles, including managing outbound campaigns and processing mortgage applications, showcasing my ability to adapt and excel in different environments. I am committed to delivering exceptional service and ensuring client satisfaction.
Throughout my career, I have honed my skills in communication, organization, and time management. I have successfully supported eCommerce operations and provided assistance to customers in various capacities. My educational background in Accountancy and Tourism further complements my professional experience, enabling me to approach tasks with a detail-oriented mindset.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Nichefire
Jun 2023 - Jan 2025 (1 year 7 months)
Managed outbound campaigns and customer outreach using various tools, demonstrating versatility and adaptability in a virtual assistant role.
General Virtual Assistant
One Team Serves You
Mar 2021 - Nov 2022 (1 year 8 months)
Processed mortgage applications, showcasing strong organizational skills and attention to detail in a fast-paced environment.
Customer Service Representative
ANCCi
Aug 2020 - Nov 2020 (3 months)
Provided chat support for an eCommerce company, enhancing customer satisfaction through effective communication.
Customer Service Specialist
Concentrix
Feb 2018 - Feb 2020 (2 years)
Delivered customer support to eBay sellers and buyers, ensuring a high level of service and customer satisfaction.
Attendant (Printing Press)
Bandolin Enterprise
Oct 2016 - Jun 2018 (1 year 8 months)
Worked as a plate maker in a printing press, demonstrating technical skills and attention to detail.
Researcher
La Quest
Aug 2017 - Sep 2017 (1 month)
Conducted data entry and research, contributing to project success through diligent information gathering.
Customer Service Representative
Sitel
Aug 2015 - May 2016 (9 months)
Provided customer support to RedBox customers, ensuring a positive customer experience through effective communication.
Education
Degrees, certifications, and relevant coursework
University of the Cordilleras
Bachelor of Science, Accountancy
2013 - 2014
Remnant International College
Bachelor of Science, Tourism
2012 -
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Salary expectations
Social media
Job categories
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