Abhishek Patwa
@abhishekpatwa
I troubleshoot IT issues and deliver responsive end-user technical support.
IndiaWhat I'm looking for
I'm targeting Technical Support L1, Service Desk Engineer, and IT Help Desk roles, troubleshooting hardware, software, network, and operating system issues for end users.
I've built a sensor-based cybersecurity monitoring and alerting system, a railway ticket booking website, and a bookstore management system. I work with Windows, Linux, TCP/IP, DNS, remote desktop tools, ticketing systems, HTML, and Python, with a focus on first-call resolution and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Technical Support L1 / Service Desk Engineer
Not Specified
Seeking a Technical Support L1 / Service Desk Engineer role, with experience in troubleshooting hardware, software, network, and operating system issues, and providing end-user support.
Education
Degrees, certifications, and relevant coursework
Poornima College of Engineering
Bachelor of Technology, Computer Science
Pursued a Bachelor of Technology in Computer Science, gaining a strong foundation in computing and technical problem-solving.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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