SKSudarshan K
@sudarshank1
IT Support professional skilled in desktop, hardware, and network troubleshooting for timely issue resolution.
IndiaWhat I'm looking for
I am an IT Support / Technical Support Executive with hands-on experience troubleshooting desktop systems, hardware, and basic networking in field-based client projects.
Since April 2017 I have supported users under time pressure, diagnosed issues with structured troubleshooting, and coordinated with teams and vendors to ensure timely resolution and closure.
My background in electrical engineering and additional training in manual testing and basic web technologies complement my technical troubleshooting skills and make me a fast learner adaptable to new tools.
I communicate clearly with technical and non-technical users, maintain service logs and reports diligently, and seek L1 IT Support or Helpdesk roles with immediate joining.
Experience
Work history, roles, and key accomplishments
Technical Support Executive
S K Electrotech
Apr 2017 - Present (8 years 9 months)
Provided field-based technical and user support for hardware, Windows OS, and basic network issues for client projects (MSEDCL), improving resolution times through structured troubleshooting and vendor coordination.
Education
Degrees, certifications, and relevant coursework
Sudarshan hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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