Open to opportunities

ABHINAYA MURUGAVEL

@abhinayamurugavel

Message

Customer Support Representative with a passion for professional growth.

India

Message

What I'm looking for

I am looking for a dynamic work environment that fosters growth and encourages continuous learning.

I am a dedicated Customer Support Representative with over 2 years of experience in the field. My journey began at Intarvo Technologies, where I honed my skills in customer engagement and problem-solving. I later transitioned to Renew Silicon Technologies, where I further developed my expertise in marketing and customer relations.

Throughout my career, I have demonstrated strong leadership qualities and a commitment to teamwork. I believe in continuous learning and strive to enhance my professional skills to contribute effectively to my organization. My educational background in BCA has equipped me with a solid foundation in technology and communication, which I leverage to provide exceptional support to customers.

Experience

Work history, roles, and key accomplishments

Current

Customer Support Representative

Current

RenewSilicon Technologies Pvt Ltd

Dec 2020 - Present (4 years 7 months)

Provided excellent customer support, resolving inquiries and issues efficiently to ensure customer satisfaction. Collaborated with the marketing team to understand product updates and effectively communicate solutions to clients.

Customer Support Problem Solving Communication CRM Software Microsoft Office Data Entry Teamwork Customer Relationship Management

Marketing Executive

Nuetech SolarSystemieadership

Jan 2017 - Present (8 years 6 months)

Executed marketing strategies to promote solar energy solutions and increase brand awareness. Managed client relationships and identified new business opportunities to drive sales growth.

Marketing Strategy Sales Business Development Client Relationship Management Market Research Negotiation Presentation Skills

Marketing Executive

Intarvo Technologies Pvt Ltd

Jan 2015 - Present (10 years 6 months)

Supported marketing initiatives and assisted in the development of promotional materials. Conducted market research to identify trends and customer needs, contributing to strategic planning.