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Abhijeet PawarAP
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Abhijeet Pawar

@abhijeetdpawar

Digital operations professional scaling D2C e-commerce—building SOPs, optimizing CRMs, and automating workflows.

India
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What I'm looking for

I’m looking for a role where I can own digital operations end-to-end—building SOPs, improving CRM pipelines, and automating workflows with data-driven KPIs. I thrive in fast-paced, asynchronous environments with high ownership.

I’m a results-driven Digital Operations Professional with 2+ years of hands-on experience scaling my self-founded digital lifestyle e-commerce brand from launch to ₹3.4Lpa annual revenue. I specialize in SOP architecture, CRM pipeline optimization, and workflow automation that keeps execution consistent across remote teams.

In my role as Online Business Manager & Digital Operations Handler, I architected 15+ Standard Operating Procedures in Notion, reducing task execution time by 40%. I maintained 100% on-time task delivery across product management, marketing, and customer service while identifying 10+ bottlenecks through workflow audits and tracking improvements via real-time KPI dashboards.

I’ve managed dual-CRM infrastructure (HubSpot + Zoho) to improve lead tracking and follow-up, keeping lead response time under 24 hours. I also built Google Sheets KPI infrastructure consolidating 4+ data sources and automated 5+ hours/week of manual work using AI tools like ChatGPT, Zapier, and Notion automations to free capacity for strategic growth.

Experience

Work history, roles, and key accomplishments

LA

Online Business Manager

Lavafossil

Aug 2024 - May 2026 (1 year 9 months)

Managed end-to-end operations for a self-founded D2C e-commerce brand, scaling to ₹3.4Lpa annual revenue with 100+ active customers. Architected 15+ Notion SOPs, cut execution time by 40%, maintained 100% on-time task delivery, and automated 5+ hours/week using HubSpot/Zoho CRM, Google Sheets KPI dashboards, and Zapier workflows.

Education

Degrees, certifications, and relevant coursework

CU

Chhatrapati Shivaji Maharaj University

Bachelor of Business Administration, Business Administration

2023 - 2026

Grade: CGPA 7.83

Pursuing a BBA at Chhatrapati Shivaji Maharaj University, Panvel, with CGPA of 7.83.

KS

K.E.S. Mehendale High School

Higher Secondary Certificate (HSC), Higher Secondary Education

2022 -

Grade: 60%

Completed HSC (12th) at K.E.S. Mehendale High School, Roha, Raigad, scoring 60%.

KS

K.E.S. Mehendale High School

Secondary School Certificate (SSC), Secondary Education

2021 -

Grade: 80.40%

Completed SSC (10th) at K.E.S. Mehendale High School, Roha, Raigad, scoring 80.40%.

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