Open to opportunities

Jay Modi

@jaymodi

Message

E-commerce operations manager specializing in marketplace, Shopify, and digital marketing.

India

Message

What I'm looking for

I seek a hands-on e-commerce operations role where I can optimize marketplace/shopify workflows, improve conversions, manage distributor relationships, and contribute to a collaborative, growth-focused team.

I am an experienced e-commerce and digital operations manager with hands-on expertise across marketplaces, Shopify, payment gateways, and distributor onboarding. I manage product listings, order processing, returns, dispatch, stock updates and website issues to keep operations running smoothly.

I have implemented abandoned checkout recovery, integrated payment solutions, and used WhatsApp API for customer automation and support. I also run Facebook ad campaigns and create marketing graphics with Canva to drive traffic and conversions.

My background includes roles at Global Online, Indian Onliners, SP Industries, Cashify, Navinmart.com and marketplace platforms where I handled distributor management, stock pricing, onboarding, and day-to-day office administration.

I bring strong marketplace experience (Amazon, Flipkart, Myntra, Ajio, Nykaa, Snapdeal), Shopify order & website management, and practical skills in Excel, Photoshop/Canva, and basic reporting to improve operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Marketplace Executive

Current

Fuaark.com

Aug 2025 - Present (1 month)

Handles order processing, invoicing, shipping coordination, product listing and stock/price updates across marketplaces including Myntra, Ajio, Flipkart, Amazon, Nykaa and Snapdeal to maintain smooth marketplace operations.

Order Processing Product Listing Marketplace Management Invoicing Coordination MS Excel Google Sheets

E-commerce & Digital Operations Manager

Navinmart.com

Oct 2024 - Aug 2025 (10 months)

Managed distributor onboarding and pricing, oversaw Shopify orders and website functionality, implemented payment gateway integrations and abandoned checkout recovery to boost conversions.

Shopify Payment Integration Email Marketing Facebook Ads Canva

E-commerce Operations Manager

SP Industries

Jan 2019 - Dec 2021 (2 years 11 months)

Handled distributor onboarding, stock pricing, order management and digital marketing integrations including WhatsApp API and Facebook Ads to support distributor sales channels.

Distributor Onboarding Stock Price Management Order Management Facebook Ads Canva

E-commerce Operations Manager

Indian Onliners

Jan 2017 - Dec 2019 (2 years 11 months)

Managed product listings, order processing, returns, dispatch and website/shopify order handling while performing photo edits and catalog maintenance to streamline sales operations.

Product Listing Order Processing Shopify Photoshop Canva Excel

E-commerce Operations Manager

Global Online

Jan 2016 - Dec 2017 (1 year 11 months)

Oversaw product listings, order processing, dispatch, returns, and stock updates across marketplaces (Amazon, Meesho, Flipkart, Snapdeal), improving listing accuracy and fulfillment efficiency.