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Stuti Dhanuka

@stutidhanuka

Operations and e-commerce professional with 5+ years building automated workflows, vendor systems, and marketplace growth.

India
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What I'm looking for

I’m seeking a full-time operations/e-commerce role where I can build SOPs and automated workflows, own vendor and marketplace performance, and apply data-quality and customer-reputation discipline to keep teams efficient and growth steady.

I’m an operations and business development professional with 5+ years across e-commerce operations, vendor sourcing, and data quality assurance. I’ve built systems that let teams move faster with less day-to-day friction, and I bring both technical rigor (QA, regex, data analysis) and commercial fluency (sourcing, negotiation, CRM, digital marketing).

As Co-Founder & Business Operations Lead for an independent wellness brand, I built and automated end-to-end operations—supply chain, inventory, logistics, vendor management, content, and social media—so the business now runs on SOPs and automated workflows with minimal oversight. I led a team of 3 across functions (except finance and on-ground/warehouse execution) and wrote SOPs and digital automations that cut manual work on routine processes by roughly 80%. I also negotiated and closed supply contracts, maintained storefront performance on Daraz (including repeat-customer focus and high product ratings), and handled Google Business Profile plus Meta Business Suite for community engagement and customer queries.

Earlier, as a Data Quality Assurance Specialist, I tested and monitored data collection systems for stability and integrity, developed QA protocols and operating procedures, and analyzed inspection data, error logs, and system metrics to identify trends and recommend improvements. I built and optimized Regex rules to improve the accuracy and efficiency of automated web-crawling and data extraction, while reviewing results for US-based clients against compliance and data regulations.

Through software operations and marketing internships, I learned how to translate cross-functional needs into reliable execution—coordinating deployments, tracking bugs to resolution, supporting campaign content, and reporting KPI dashboards. Now, I’m seeking a full-time operations/e-commerce role where I can keep building SOP-driven automation, strengthen vendor and customer lifecycles, and use data-quality thinking to protect performance and brand reputation.

Experience

Work history, roles, and key accomplishments

TN
Current

Co-Founder & Business Operations Lead

Tea Amo Nepal

May 2021 - Present (5 years 2 months)

Built and automated end-to-end brand operations, including supply chain, inventory/logistics, vendor management, and marketplace and social presence with SOP-driven workflows. Led a team of 3, sourced and negotiated with vendors, and managed customer lifecycle and reviews to protect brand reputation.

TL

Data Quality Assurance Specialist

Tekvortex Pvt. Ltd

Nov 2019 - Apr 2021 (1 year 5 months)

Tested and monitored data collection systems for stability and data integrity, documenting QA protocols and reporting quality issues to stakeholders. Built and optimized Regex rules to improve automated web-crawling/data extraction accuracy, and validated results against compliance criteria for US-based clients.

LN

Software Operations & Marketing Intern

LIS Nepal

May 2019 - Aug 2019 (3 months)

Coordinated software deployments and feature updates between developers and project managers, and reviewed source code for data/usability compliance while tracking bugs to resolution before releases. Supported daily operations/logistics for ongoing projects and contributed to social media and blog content plus paid and organic digital advertising reporting.

AD

Digital Marketing Intern

AND Digitals

May 2018 - Nov 2018 (6 months)

Developed content for targeted social media campaigns and blog posts to build brand awareness and drive organic engagement. Conducted market trend research, supported paid and organic digital advertising, collaborated on campaign creative with the design team, and managed end-to-end customer relations across email and social channels.

Education

Degrees, certifications, and relevant coursework

KN

King's College Nepal

Master of Business Administration (MBA), Entrepreneurship

2021 - 2023

Grade: Rank 1 / Batch Leader; GPA 4.0/4.0

Activities and societies: Recipient of the King's Innovation Award; capstone with US-based bamboo baby-clothing brand.

Earned an MBA with a specialization in Entrepreneurship (rank 1/batch leader). Completed a capstone project with a US-based bamboo baby-clothing brand, focusing on strategic planning, business logic, and innovation.

SN

St. Xavier's College, Nepal

Bachelor of Information Management (BIM), Information Management

2015 - 2019

Grade: GPA 3.6/4.0

Completed a Bachelor's in Information Management (BIM) with a focus on management, operations, finance, information systems, and data structures/MIS. Graduated with a GPA of 3.6/4.0.

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