Abdallah AtefAA
Open to opportunities

Abdallah Atef

@abdallahatef

Dedicated customer service professional with a focus on growth.

Egypt

What I'm looking for

I am looking for a dynamic environment that fosters personal and professional growth.

My name is AbdAllah Atef, and I am a dedicated customer service professional with a strong background in banking and sales. With experience at Commercial International Bank, I have honed my skills in handling customer inquiries, providing accurate information on banking products, and ensuring customer satisfaction. My commitment to excellence is evident in my ability to document interactions accurately and address customer concerns effectively.

Prior to my current role, I worked as a Sales Indoor Representative at both Lucky Company and Fawry Plus For Banking Service. In these positions, I successfully promoted and sold various services, educated customers about product offerings, and collaborated with teams to achieve sales targets. My educational background in commerce, coupled with my ongoing CMA candidacy, equips me with a solid foundation in accounting and finance, further enhancing my ability to contribute to any organization.

Experience

Work history, roles, and key accomplishments

CB
Current

Customer Service

Commercial International Bank

Nov 2021 - Present (3 years 7 months)

Responsible for handling inbound and outbound calls, providing accurate information on banking products, addressing customer concerns, and documenting interactions. Focused on delivering high-quality customer service and support.

FS

Sales Indoor Representative

Fawry Plus For Banking Service

Sep 2018 - Jul 2020 (1 year 10 months)

Promoted and sold banking services to customers, educated them about products, processed applications, and collaborated with the team to achieve sales targets.

Education

Degrees, certifications, and relevant coursework

Cairo University logoCU

Cairo University

Bachelor of Commerce, Accounting

2014 - 2018

Studied for a Bachelor of Commerce with a major in Accounting, gaining knowledge in financial principles, accounting practices, and business management.

Tech stack

Software and tools used professionally

Interested in hiring Abdallah?

You can contact Abdallah and 90k+ other talented remote workers on Himalayas.

Message Abdallah

People also viewed

View all talent

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Abdallah Atef - Customer Service - Commercial International Bank | Himalayas