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Mohamed FathyMF
Open to opportunities

Mohamed Fathy

@mohamedfathy

Customer-focused banking professional skilled in account operations, compliance, and customer support.

Egypt
Message

What I'm looking for

I seek a customer-facing banking role where I can apply account operations, compliance, and service skills within a collaborative team focused on accuracy and risk-controlled processes.

I am a customer-focused banking professional with hands-on experience in call center operations and retail sales, holding a Bachelor of Commerce in Accounting & Finance from Cairo University. I consistently prioritize accuracy, compliance, and clear communication when handling customer inquiries and account tasks.

At Alex Bank I support customers with product information, self-service guidance, and account maintenance while contributing to a risk-controlled service environment. Previously at Etisalat Egypt I met sales targets, promoted mobile and internet services, and delivered high-quality phone and in-person customer service.

I bring strong Microsoft Office and G Suite skills, an aptitude for cash handling, and soft skills including leadership, time management, and teamwork. I am adaptable, a fast learner, and eager to contribute to application reviews and process improvements in a dynamic banking setting.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Cairo University logoCU

Cairo University

Bachelor of Commerce, Accounting & Finance

2023 - 2023

Grade: Good

Completed Bachelor of Commerce (English Section) with a major in Accounting & Finance and a GPA of 2.3.

Tech stack

Software and tools used professionally

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