Abbey S R

Managed and coordinated activities related to client-defined scope within the contract, covering strategy, operations, finance, support, and client engagement. Led cross-functional collaboration and stakeholder engagement to ensure project success and client satisfaction.

Managed specified client contracts and service level agreements at the group level, including operations, product development, and finance. Oversaw contract renewals and ensured compliance with due diligence and regulatory requirements.

Oversaw full marketing and PR functions, driving brand visibility, engagement, and customer loyalty across digital and traditional channels. Developed and executed integrated brand and PR strategies, ensuring consistency and positive media coverage.

Managed vendor management for high-spend private sector clients, overseeing contracts, risk management, financial tracking, and regulatory compliance. Led vendor performance optimization, operational efficiencies, and enhanced client engagement.

Managed vendor master data processes, ensuring accuracy, efficiency, and compliance across high-spend clients. Supported system integration, streamlined onboarding, assisted audits, and provided internal training.

Completed a Bachelor of Commerce in Law, focusing on commercial legal principles. Gained expertise in legal frameworks relevant to business operations and corporate governance.

Participated in the Management Development Programme, enhancing leadership and management skills. Focused on strategic planning, project delivery, and team management.

Obtained the National Senior Certificate, completing secondary education. Developed foundational academic skills and knowledge across various subjects.