ABATA RACHEAL

As a Job Posting Coordinator, I support the Admin in posting job opportunities and assist forum members with inquiries related to job postings.

As a Customer Support Officer, I respond to customer inquiries and resolve complaints professionally. I provide service information and maintain accurate records of customer interactions to ensure high levels of satisfaction.

As a Freelance Transcriber, I transcribe audio to text within set deadlines, ensuring accuracy and clarity in the final documents.

As a Graduate Trainee, I gained experience in various departments including account management and technical support. I assisted senior staff and developed strong customer relationship skills through practical applications.

In my role as a Copy Editor Intern, I proofread and edited content for AWiM News, ensuring factual accuracy and consistency. I also developed the style guide and published engaging articles to enhance user experience.

Taught English Language and Home Economics to Junior Secondary students during my National Youth Service Corps programme, fostering a positive learning environment.

Managed customer service and sales operations at a supermarket, ensuring customer satisfaction and efficient sales processes.

Grade: Second Class Upper (CGPA: 4.42/5.00)

Studied English Language, achieving a Second Class Upper with a CGPA of 4.42/5.00. Developed strong communication skills and a deep understanding of language structure and usage.