Iniubong Ibans

I am a Customer Support & Service Specialist with 9+ years of professional experience helping customers, solving problems, managing enquiries, and supporting day to day business operations.

I bring a strong combination of excellent communication, customer service, attention to detail, and administrative skills. I understand that great customer support is more than simply answering messages, it is about understanding the customer, resolving issues efficiently, communicating clearly, and creating an experience that makes customers want to stay.

My skills are

• Live Chat & Chat Support.

• Email Support.

• Customer Service

• Customer Issue Resolution

• Customer Relationship Management

• Communication & Team Support

I am comfortable using Microsoft Word, Google Sheets, WhatsApp, email, Grammarly, LiveChat, and I am also quick to learn new platforms and customer support systems

I am reliable, professional, organized, adaptable, and committed to getting things done. I pay attention to details, communicate clearly, respond promptly, and take ownership of customer issues rather than simply passing them along.

I am now looking for a long term remote opportunity where I can work as a Customer Support Specialist, Customer Service Representative, Live Chat Agent, Email Support Specialist, and become a dependable part of the team.

If you are looking for someone who can communicate professionally, support your customers, solve problems, learn quickly, and represent your business positively, I would be glad to contribute.