Precious chiamaka Gabriel
@preciouschiamakagabr
Dedicated professional with expertise in customer support and education.
What I'm looking for
I am a dedicated and versatile individual with a strong background in English Education and extensive experience in customer service and administrative support. My journey has equipped me with a proven track record of managing office tasks, enhancing organizational efficiency, and delivering top-tier customer support in fast-paced environments. I pride myself on my adaptability and attention to detail, which have been instrumental in my ability to resolve problems and communicate effectively.
Throughout my career, I have held various roles, including Sales Manager and Customer Support Representative, where I provided high-level service to customers, addressing inquiries and troubleshooting issues. My recent experience as a Data Entry Intern allowed me to hone my skills in data management and customer relationship building, leading to significant sales growth. I am passionate about fostering positive customer relationships and ensuring satisfaction through effective communication and support.
Experience
Work history, roles, and key accomplishments
Data Entry Intern
Tekscoop
Jan 2023 - Present (2 years 6 months)
Inputted data from various sources, accurately entering such data into the system using spreadsheets. Verified data for errors or discrepancies and updated and reviewed existing data records. Learned and adhered to data entry guidelines and procedures.
Teacher Facilitator
Anibor Standard Secondary School
Nov 2022 - Present (2 years 8 months)
Taught English language, both oral and written, and literature concepts to students, using diverse teaching methods to foster interactive learning activities. Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment. Managed classroom behavior effectively by establishing clear expectations, mode
Remote Data Annotator
Mind Rift
Oct 2022 - Present (2 years 9 months)
Ensured adherence to data privacy policies while handling sensitive information during the annotation process. Enhanced data accuracy by meticulously annotating and labeling various data images. Contributed to the development of AI algorithms through precise data annotation.
Customer Support Representative
KC Gaming Network
Aug 2020 - Present (4 years 11 months)
Provided high-level customer service and support for customers, addressing inquiries, troubleshooting issues, and facilitating product returns and exchanges. Handled both in-person and remote support, ensuring customer satisfaction and retention. Answered high-volume calls, resolved product-related complaints, and exceeded performance metrics by ensuring each issue was dealt with in a timely and p
Sales Manager
Daily Needs Supermarket
Jul 2014 - Present (11 years)
Maintained appropriate filing of personal and professional documentation. Responded to emails, calls and other correspondence to facilitate communication and enhance business processes. Aided executive in personal tasks such as scheduling appointments or running errands when needed.
Education
Degrees, certifications, and relevant coursework
University Of Nigeria Nsukka
Bachelor's degree in Art Education, English Language and Literary Studies
Taught English language, both oral and written, and literature concepts to students, using diverse teaching methods to foster interactive learning activities and experience to students. Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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