Nabanita NagNN
Open to opportunities

Nabanita Nag

@nabanitanag

10 yrs of experience in Account Management and Customer Suceess with Project Managment experience

India

What I'm looking for

Seeking a challenging role that leverages my skills in customer success, project management, and content development to drive business growth and customer satisfaction.

As a seasoned Customer Success Lead, I have a proven track record of driving business growth through effective account management and customer relationship management. With 10 years of experience in the industry, I have honed my skills in scope management, project management, and stakeholder management. My expertise in Zoho CRM and other tools has enabled me to deliver results-driven solutions to clients.

In my current role at GoldenLion Consulting Services Pvt. Ltd., I have successfully onboarded new clients, managed projects, and ensured timely delivery within budget. My ability to identify project bottlenecks and resolve grievances has earned me a reputation as a trusted partner for clients.

With a strong background in content development and writing, I am well-versed in crafting compelling content that resonates with diverse audiences. My experience in freelancing and working with various clients has given me the agility to adapt to changing project requirements.

Experience

Work history, roles, and key accomplishments

AL

Senior Content Developer

Arjun Infoserv & E-services Pvt Ltd.

Jan 2014 - Jan 2016 (2 years)

Worked as a Senior Content Developer, developing content for user manuals, installation guides, and FAQs.

BC

Public Relations Executive

Blue Lotus Communications

Apr 2012 - Sep 2013 (1 year 5 months)

Worked as a Public Relations Executive.

Education

Degrees, certifications, and relevant coursework

Nabanita hasn't added their education

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Tech stack

Software and tools used professionally

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Nabanita Nag - Customer Success Lead - GoldenLion Consulting Services Pvt. Ltd. | Himalayas