Looking for a job

Aarsh Raghav

@aarshraghav

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Experienced in market research and customer success management.

India

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What I'm looking for

I am looking for a role that fosters growth, teamwork, and innovation.

I am an experienced professional with a strong background in market research, project management, and customer success. My journey began as a Research Associate, where I honed my skills in conducting thorough literature reviews and identifying research gaps. This foundational experience paved the way for my rapid advancement to Senior Research Associate, where I led multi-industry projects and ensured data quality across various sectors including Healthcare, Finance, IT, and Manufacturing.

Experience

Work history, roles, and key accomplishments

Current

Assistant Manager - Customer Success

Current

AltMobility

Mar 2024 - Present (1 year 3 months)

Led the establishment of the B2C sales segment, managing a team of tele-callers, field sales agents, and the credit team. Developed and implemented processes for lead generation, customer database management, credit approvals, and vehicle delivery tracking.

B2C Sales Team Leadership Process Implementation Digital Lead Generation Customer Database Management Credit Approvals Vehicle Delivery Tracking

Assistant Team Lead - Data Quality

Gnosis Partners

Sep 2023 - Mar 2024 (6 months)

Oversaw data validation, resource planning, task allocation, and team training. Developed Key Result Areas (KRAs) to enhance operational performance. Promoted from Research Associate to Senior Research Associate, leading multi-industry projects and ensuring data quality.