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Mallika SharmaMS
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Mallika Sharma

@mallikasharma1

Market research specialist using qualitative and quantitative insights to help clients make data-driven decisions.

India
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What I'm looking for

I’m looking for a client-facing research role where I can design studies end-to-end, partner with stakeholders, and turn qualitative and quantitative insights into clear, actionable recommendations—using modern CRM and analytics to improve customer activation.

I’m a customer-focused Research & Insights professional with 5+ years of experience in client advisory, market research, and end-to-end project execution. I partner with clients to design research studies, recommend methodologies, and deliver actionable insights that drive smarter decisions.

Across technology, healthcare, and EdTech domains, I lead qualitative and quantitative research with strong stakeholder management. I conduct competitive analysis and SWOT work, translate findings into clear recommendations, and support research-to-action with practical execution.

In client-facing roles, I’ve owned research onboarding and compliance by leading documentation and secondary research/profiling to support strategy development. I also manage CRM and research workflows—leveraging tools like Salesforce Pardot and HubSpot—to improve lead nurturing, performance tracking, and client activation.

I thrive in fast-paced environments where I can collaborate, troubleshoot, and optimize processes. From coordinating healthcare studies (including KOL interviews, fieldwork execution, analysis, and client reporting) to building dashboards and decks with advanced Excel and PowerPoint, I bring a clear problem-solving mindset and a passion for user research and data-driven decision-making.

Experience

Work history, roles, and key accomplishments

AU

Marketing Research Analyst

Authentix

Jan 2022 - Jan 2024 (2 years)

Performed secondary research to verify brand authenticity across global consumer products, synthesizing qualitative and quantitative findings. Produced data collection reports and end-client presentations with clear recommendations based on industry databases and news sources.

Education

Degrees, certifications, and relevant coursework

Jaypee Institute of Information Technology logoJT

Jaypee Institute of Information Technology

Bachelor of Technology, Biotechnology

2015 - 2019

Completed a B.Tech in Biotechnology, building foundational knowledge relevant to research and applied problem-solving.

DP

DAV Public School, Ashok Vihar Phase-4

Higher Secondary (Class 12)

2014 - 2015

Grade: 74%

Completed Higher Secondary (Class 12) education at DAV Public School, Ashok Vihar Phase-4.

DP

DAV Public School, Ashok Vihar Phase-4

Secondary (Class 10)

2014 - 2015

Grade: 75%

Completed Secondary (Class 10) education at DAV Public School, Ashok Vihar Phase-4.

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