Γεωργία Ντόσκα

At Decathlon in Rotterdam, I assist customers with inquiries, product selection, and problem resolution while maintaining high customer satisfaction in a fast-paced retail environment.

Previously, at Bookstop, I managed daily store operations, supervised a team of six employees, coordinated suppliers and B2B orders, and handled customer requests, complaints, and service issues professionally. I improved cost-tracking accuracy by 15% through better reporting processes.

I also managed Shopify and WordPress platforms, increasing online sales by 25%, and developed social media campaigns that boosted engagement by 35%.

I'm building a long-term career in customer service and client support within international organizations in the Netherlands, bringing experience in retail, sales, business operations, and multicultural customer communication.