Open to opportunities

Charlie Fenech

@charliefenech

Message

Customer-focused retail professional fluent in Dutch, seeking part-time role while training as an air hostess.

Netherlands

Message

What I'm looking for

I am seeking a part-time customer-facing role with flexible hours that lets me develop service skills, work in a supportive team, and balance college training.

I am a customer-focused retail professional relocating from the UK to the Netherlands in 2019 and now fluent in Dutch. I have built hands-on experience across supermarkets and retail stores, consistently delivering friendly, calm, solution-oriented service during busy shifts while supporting loss prevention, till reconciliation and stock management.

I am adaptable, stress-resilient, and reliable—comfortable working evenings and weekends and helping colleagues to keep stores running smoothly. I am preparing to start college to train as an air hostess and seek a part-time role that lets me continue developing customer service skills and grow my independence.

Experience

Work history, roles, and key accomplishments

Self-Service Checkout Assistant

Albert Heijn

Nov 2024 - Dec 2025 (1 year 1 month)

Assisted customers with self-checkout operations, troubleshooting machines and processing payments while supporting loss prevention and shelf-stocking to maintain smooth store operations.

Customer Service Cash Handling Loss Prevention stock replenishment Point of Sale Teamwork Communication

General Shop Assistant

Aldi

Dec 2022 - Jun 2024 (1 year 6 months)

Operated tills, assisted customers on the shop floor, managed stockroom deliveries and restocking, and upheld store cleanliness and safety to ensure a positive shopping experience.

Cash Handling Stock Management Merchandising Inventory Customer Service Health & Safety Team Collaboration

Shop Assistant

Vera Moda

Sep 2022 - Dec 2022 (3 months)

Advised customers on sizes and styles, managed fitting rooms and displays, processed payments and returns, and maintained organised stockrooms and sales areas.

Retail Sales Visual Merchandising Fitting Room Management POS stock replenishment Returns Organisation

Waitress & General Assistant

2Cherries Pub & Restaurant

Jun 2022 - Sep 2022 (3 months)

Served customers, took and communicated orders to the kitchen, delivered food and drinks, maintained table cleanliness, and assisted with end-of-day shutdown procedures.

Order Taking Customer Service Communication Cleaning Teamwork Time Management

Admin & HR Assistant

Eurail BV

Jun 2022 - Jun 2022 (0 months)

Conducted right-to-work document audits, supported planning and guest management for a large company event, and reformatted English policies and company documents.

HR & Administration event support Communication Organisation