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Senior HR leader driving strategic workforce alignment, talent acquisition, and HR digital transformation.
Experience
Human Resources Manager
Dorman Long Engineering Nigeria
May 2024 - Aug 2025 (1 year 3 months)
Head, Human Capital Management
ipNX Nigeria Limited
Feb 2012 - May 2023 (11 years 3 months)
HR Operations Team Lead
ipNX Nigeria Limited
Nov 2008 - Feb 2012 (3 years 3 months)
Senior Human Capital Officer
ipNX Nigeria Limited
Sep 2006 - Nov 2008 (2 years 2 months)
Human Capital Administrator
ipNX Nigeria Limited
Sep 2004 - Sep 2006 (2 years)
Senior Product Designer turning complex SaaS into polished, engaging experiences that fuel growth.
Experience
Lead Product Designer
Fourwaves
Apr 2023 - Jun 2024 (1 year 2 months)
Senior Product Designer
Akinox
Feb 2022 - Apr 2023 (1 year 2 months)
Product-focused solutions consultant and AI product builder driving measurable business value.
Experience
AI Solutions Intern
Ingram Micro, Inc
Jun 2024 - Aug 2024 (2 months)
Solutions Consultant
SmartRecruiters, Inc
Jun 2021 - Jul 2022 (1 year 1 month)
Solutions Analyst
SmartRecruiters, Inc
Feb 2021 - May 2021 (3 months)
Results-driven HR professional with 15+ years of experience.
Experience
Director of Human Resources
DreadWorlds Haunted Attraction
Jun 2025 - Oct 2025 (4 months)
Head of Haunt
Dreamwork’s Entertainment
Jul 2024 - Nov 2024 (4 months)
Financial and HR Analyst
M3 Mortgage Group
Jan 2021 - May 2024 (3 years 4 months)
Strategic mental health clinician and wellness consultant with extensive experience.
Experience
Community Mental Health Educator
Alzheimer's Association
Oct 2019 - Present (6 years 1 month)
Psychiatric Nurse Practitioner
LifeStance Health, Inc.
Feb 2019 - Present (6 years 9 months)
140k-170k USD
Strategic chief of staff with expertise in operational excellence.
Experience
Operations & HR Consultant
KLT Consultant
Apr 2024 - Jan 2025 (9 months)
Chief of Staff, Operations/HR
MVP Group Inc
200k-300k USD
Strategic finance leader driving FP&A, fundraising, and scalable financial operations.
Experience
Senior Strategic Finance Director
Hazel Health Inc.
Sep 2022 - Present (3 years 2 months)
Strategic Finance Manager
Executive healthcare leader driving multi-site operations, compliance, and growth.
Experience
Vice President of Operations
Assil Gaur Eye Institute
Jan 2023 - Present (2 years 10 months)
Vice President of Operations
Cano Health
Jan 2022 - Dec 2023 (1 year 11 months)
Director of Regional Operations
Strategic workforce planning leader with 15+ years of experience.
Experience
Strategic Workforce Planning Lead
FIS Global
Jan 2023 - Present (2 years 10 months)
Workforce Planning Manager
Accenture
Jan 2015 - Present (10 years 10 months)
Senior Workforce Management forecaster specializing in forecasting, capacity planning, and analytics for global contact centers.
Experience
Sr. Data Analyst - Workforce
ALSAC – St. Jude Research Hospital
Feb 2024 - Present (1 year 9 months)
Workforce Planning Sr. Analyst/Lead
UnitedHealth Group
Sep 2021 - May 2023 (1 year 8 months)
I'm a strategic workforce planning leader delivering global capacity forecasts and operational cost optimization.
Experience
Senior Program Manager
Amazon
Jan 2019 - Present (6 years 10 months)
AVP Workforce Management
HSBC
Jan 2014 - Jan 2019 (5 years)
Workforce Management & Capacity Planning
Workforce management coordinator driving productivity and operational efficiency.
Experience
Workforce Management Coordinator
Persol Kelly
Jan 2024 - Jul 2024 (6 months)
Agent Support and Revenue Supervisor
RIA Money Transfer
Jan 2017 - Dec 2022 (5 years 11 months)
Service Banker
Standard Chartered Bank
Workforce management analyst specializing in forecasting, capacity planning, and omnichannel scheduling.
Experience
Workforce Management Analyst II
ETrade at Morgan Stanley
Feb 2023 - Present (2 years 9 months)
Workforce Management Analyst II
Backcountry.com
Apr 2019 - Feb 2023 (3 years 10 months)
Intraday Specialist I
Senior workforce analyst optimizing contact center capacity and schedules through data-driven strategies.
Experience
Senior Capacity Management Analyst
Liberty Mutual Insurance
Feb 2013 - Nov 2024 (11 years 9 months)
Intraday / Real-Time Scheduling Analyst
Verizon Wireless
Jan 2001 - Apr 2014 (13 years 3 months)
Experienced Workforce Planning Manager focused on operational efficiency.
Experience
Workforce Planning Manager
Everise BPO Services
Jan 2024 - Present (1 year 10 months)
Deputy Manager- Planning & Scheduling
Concentrix
Apr 2023 - Dec 2023 (8 months)
Scheduler-WFM
Concentrix
25k-30k USD
Dedicated Workforce Management professional optimizing operations and leading teams.
Experience
Scheduler
Francisco M. Becheret Workforce Management & Professional
Apr 2025 - Present (7 months)
Workforce Supervisor
Experienced Workforce Planning Specialist focused on data-driven decision making.
Experience
WFM Planning Analyst I
Foundever
Oct 2021 - Present (4 years 1 month)
Resource Planning Analyst I
SYKES
May 2019 - Present (6 years 6 months)
Operations Management Desk Analyst
Experienced capacity planning and workforce management leader driving analytics and operational efficiency.
Experience
Manager, Capacity Planning
Zillow Group
Feb 2021 - Present (4 years 9 months)
Forecaster
A Place For Mom Inc.
Apr 2019 - Feb 2021 (1 year 10 months)
Workforce Management
ABC Financial
Apr 2018 - Apr 2019 (1 year)
Dynamic workforce professional with expertise in data analysis and operations.
Experience
Workforce Analyst/Manager 3
WEX Inc.
Jun 2015 - Present (10 years 5 months)
Workforce Management Analyst
Asurion
Jun 2012 - Present (13 years 5 months)
Stock Lead/CSR
Customer strategy and workforce operations leader driving service excellence.
Experience
WFM Lead Specialist
Sisal – Flutter Entertainment
Jun 2024 - Present (1 year 5 months)
WFM Senior Specialist
Sisal – Flutter Entertainment
Jun 2021 - Jun 2024 (3 years)
WFM Planner
5CA
Mar 2021 - Jun 2021 (3 months)
Intern → Senior Product Designer
Poka
Apr 2015 - Feb 2022 (6 years 10 months)
Business Consultant
Iterable, Inc
Apr 2019 - Aug 2019 (4 months)
Implementation Consultant
SmartRecruiters, Inc
Mar 2016 - Mar 2019 (3 years)
Coach
Abbotsford Lacrosse Association
Apr 2012 - Apr 2022 (10 years)
National Broker Payroll Manager
Invis Inc.
May 2007 - Jan 2022 (14 years 8 months)
Field Service Coordinator (RN)
Anthem Inc.
Jul 2016 - Present (9 years 4 months)
Registered Nurse - Psychiatric Inpatient Services
St. Joseph Behavioral Health Center
Jun 2016 - Present (9 years 5 months)
Staff Registered Nurse
Memorial Hermann Hospital
Dec 2014 - Present (10 years 11 months)
Apr 2020 - Jan 2024 (3 years 9 months)
Manager, Client/SubContractor Relations
Data Analysis & Results
Jan 2018 - Dec 2020 (2 years 11 months)
IT Account Research MBA Internship
Align Capital
Jan 2017 - Dec 2018 (1 year 11 months)
Manager, Webstore/Marketing
Teddies for Bettys
Jan 2013 - Dec 2015 (2 years 11 months)
Panorama Education Inc.
Apr 2021 - Sep 2022 (1 year 5 months)
Strategy & Transactions Senior Consultant
Ernst & Young
Aug 2019 - Apr 2021 (1 year 8 months)
Investment Associate
Stewart Capital Advisors
May 2015 - May 2018 (3 years)
Total Vision LLC
Jan 2017 - Dec 2022 (5 years 11 months)
Regional Manager
LensCrafters
Jan 2010 - Dec 2017 (7 years 11 months)
Talent Acquisition Lead
Healthcare IT Firm
Jan 2008 - Present (17 years 10 months)
Senior Workforce Analyst
Fiserv
Dec 1996 - Sep 2021 (24 years 9 months)
iGATE / WNS / IBM / Vertex
Jan 2005 - Jan 2014 (9 years)
Jan 2011 - Aug 2013 (2 years 7 months)
Backcountry.com
Jun 2018 - Apr 2019 (10 months)
Feb 2020 - Apr 2023 (3 years 2 months)
Travel Advisor
Webhelp
Dec 2019 - Feb 2020 (2 months)
Chat Support Executive
Jindal Intellicom
Nov 2018 - Dec 2019 (1 year 1 month)
Results CX
Apr 2023 - Aug 2024 (1 year 4 months)
WFM Site Lead
Results CX
Jan 2022 - Apr 2023 (1 year 3 months)
Workforce Planner & Scheduler
Results CX
Jan 2014 - Jan 2016 (2 years)
SYKES
Feb 2016 - Present (9 years 9 months)
AT&T ID Administrator
Alpine Access
Jul 2013 - Present (12 years 4 months)
Operation Command Center Analyst
Alpine Access
Dec 2012 - Present (12 years 11 months)
Workforce Management
Palladio Services
Oct 2017 - Mar 2018 (5 months)
Workforce Management
Working Solutions
Oct 2012 - Oct 2017 (5 years)
American Eagle Outfitters
Nov 2005 - Present (20 years)
WFM - T&A Specialist
Albacall Sha
Jun 2016 - Mar 2021 (4 years 9 months)