Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
FB@franciscobecheret
Dedicated Workforce Management professional optimizing operations and leading teams.
MexicoI am a dedicated Workforce Management professional with a strong background in optimizing operations and leading teams in fast-paced, multicultural environments. My expertise lies in strategic staffing planning, operational data analysis, and continuous process improvement. Throughout my career, I have led key initiatives that have strengthened operational performance, enhanced customer experience, and aligned workforce strategies with business goals.
Driven by a people-first mindset and a commitment to sustainable performance, I leverage technology to deliver meaningful results through effective workforce management. My experience includes implementing forecast and scheduling strategies that improved coverage and efficiency, as well as decreasing absenteeism through engagement policies. I am passionate about fostering team development and utilizing advanced WFM tools for real-time decision-making.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
Francisco M. Becheret Workforce Management & Professional
Apr 2025 - Present (7 months)
Coordinated schedules between caregivers, clients, and teammates to ensure full service coverage. Monitored staff attendance and punctuality daily, resolving incidents in real-time through constant communication with stakeholders. Automated manual processes to improve efficiency and reduce operational time.
Results CX
Apr 2023 - Aug 2024 (1 year 4 months)
Led WFM operations across multiple regions, implementing forecast and scheduling strategies to enhance coverage and efficiency. Managed shift planning, absence control, and performance analysis, optimizing reports for senior management. Successfully decreased absenteeism by 20% and maintained SLA compliance with over 95% monthly accuracy.
Results CX
Jan 2022 - Apr 2023 (1 year 3 months)
Coordinated daily operations, managed budgets, and ensured KPI compliance for the site. Supervised staff performance, facilitating strategic trainings to enhance team capabilities. Implemented operational improvements that resulted in a 15% increase in productivity.
Results CX
Jan 2014 - Jan 2016 (2 years)
Conducted forecast, scheduling, and interval analysis to optimize workforce deployment. Maintained direct communication with customers and managed real-time incident resolution. Contributed to efficient operational flow and resource allocation.
Degrees, certifications, and relevant coursework
Systems Engineering, Systems Engineering
Studied Systems Engineering at ITSON, focusing on various aspects of the field.
Software and tools used professionally
MexicoYou can contact Francisco and 90k+ other talented remote workers on Himalayas.
Message FranciscoGerardo Garza
Operations Manager, PETROELEMENTS, SA DE CV
BEBaudelio Escalera
Operation Manager, Single Source Apparel
Edgar Rodriguez
Sr. Operations Manager, Beliveo Corporation
LULeo User
Scheduling Lead, Intercon
RURoberto User
Order and Account Manager, World Wide Technology
AFAndres Fernandez
Operations and Planning Manager, Grupo Montego – Grileros MX
AMAndrés Miramontes
Operations Analyst, Confidential Company
BZBrian Axel Rodríguez Zamudio
Business Operations Analyst, Form Kitchens
JCJuan Carrera
Strategic Operations Manager, CNTXT AI
GMG Marz
Operations Supervisor, Foundever
