Open to opportunities

Nayan Sarkar

@nayansarkar

Message

I'm a strategic workforce planning leader delivering global capacity forecasts and operational cost optimization.

United States

Message

What I'm looking for

I seek senior roles leading workforce planning or operations transformation where I can drive capacity strategy, cost optimization, and executive decision support in cross-border, data-driven environments; open to relocation or remote work.

I am a strategic workforce planning and operations transformation leader with 20 years advising global organizations on capacity modeling, scenario analysis, and program delivery.

I delivered global annual operating plans and workforce capacity forecasts for 10,000+ FTE across 11 sites at Amazon. I also designed and implemented workforce strategy and planning frameworks impacting 16,000+ employees at HSBC, partnering with HR, Finance, Legal and Operations to align multi-year hiring and cost optimization plans.

I hold an MBA and PMP and lead cross-border teams to drive program and portfolio outcomes, executive decision support, measurable productivity gains, and leader development.

Experience

Work history, roles, and key accomplishments

Current

Senior Program Manager

Current

Amazon

Jan 2019 - Present (6 years 7 months)

Delivered global annual operating plan and workforce capacity forecast for 10,000+ FTE across 11 sites and aligned 3-year strategic workforce plans with HR, Finance, and Operations. Presented operational metrics and risk strategies to senior leadership and directed global program teams responsible for hiring, training, and development.

Workforce Planning Capacity Planning Forecasting Program Management Stakeholder Management Cross Functional Partnership

AVP Workforce Management

HSBC

Jan 2014 - Jan 2019 (5 years)

Designed and implemented workforce strategy and planning frameworks for 16,000+ employees globally, driving transformation projects to optimize cost while maintaining SLA standards. Collaborated with senior stakeholders to establish multi-year hiring and workforce pipelines.

Workforce Planning Capacity Planning Cost Optimization SLA Management Program Management Stakeholder Engagement

Workforce Management & Capacity Planning

iGATE / WNS / IBM / Vertex

Jan 2005 - Jan 2014 (9 years)

Delivered strategic workforce forecasts, revenue forecasting, and workforce analytics for large accounts across consulting engagements and implemented productivity initiatives including dialer management and collections/sales strategies. Partnered with executive leadership to inform resourcing and capacity decisions.