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MCCustomer service specialist delivering empathetic, compliant support.
Experience
Contact Center Representative
All Web Leads
Jul 2025 - Present (4 months)
Virtual Client Support Specialist
Dynata Global
Jan 2023 - Jul 2025 (2 years 6 months)
Owner & Designer
Lit'l Texas Gal Quilting Co.
Jan 2008 - Dec 2019 (11 years 11 months)
Concierge & Front Desk Rep
San Luis Resort
Jan 2001 - Dec 2003 (2 years 11 months)
EZCustomer Support and Success leader scaling global technical support for enterprise SaaS.
Experience
Vice President of Customer Support
Bigtincan
Sep 2021 - Jun 2025 (3 years 9 months)
Senior Director of Support
Bigtincan
Sep 2012 - Sep 2021 (9 years)
Support Engineer
Apperian, Inc.
May 2011 - Jul 2012 (1 year 2 months)
NU
United States80k-150k USD
LMS Expert | Program and Project Management
Experience
Senior Specialist - Program & Project Management
LTIMindtree – TOYOTA
Nov 2024 - Apr 2025 (5 months)
Learning Tech Analyst
NIIT Limited – META
Aug 2021 - Nov 2024 (3 years 3 months)
United States42k-75k USD
Healthcare Support specialist with 15 years of experience as a Registered Nurse, transitioning from the clinical, to the technical side of healthcare.
Experience
Prior Authorization Specialist
MedWatch LLC
Sep 2024 - Present (1 year 2 months)
AIDynamic and results-driven financial leader
Experience
Senior Manager, Internal Controls and SOX Compliance
Charles River Laboratories
Aug 2022 - Present (3 years 3 months)
Financial Director
United States Air Force
Apr 2009 - May 2021 (12 years 1 month)
MB
Indonesia130k-200k AUD
Global SaaS | Leadership | Customer Success | Implementation, Training and Support
Experience
HVGlobal Head of Client Operations
Honeywell Forge VMS
Jun 2024 - Present (1 year 5 months)
HV
SKSenior Salesforce Business Analyst driving enterprise transformations and scalable CRM solutions.
Experience
Senior Salesforce Business Analyst
TriNet
Sep 2013 - Present (12 years 2 months)
AHUnited States115k-200k USD
Contract manager and MBA driving contract compliance and revenue growth.
Experience
ALCompliance Analyst
Abbott Laboratories
May 2022 - Present (3 years 6 months)
MBCertified Salesforce Administrator with a passion for enhancing productivity.
Experience
Salesforce Administrator
Salesforce
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KNIm a Salesforce Administartor/Developer
Experience
WLSalesforce Developer
Wipro Ltd
Apr 2022 - Present (3 years 7 months)
MMSalesforce Certified Administrator transitioning from professional sports with strong leadership and teamwork.
Experience
Head Strength & Conditioning Coach
satsaid
Oct 2022 - Present (3 years 1 month)
Salesforce Administrator
Self-Employed
SSUnited States90k-120k USD
Certified Salesforce Administrator
Experience
CHSalesforce Administrator
Chief
Dec 2021 - Sep 2022 (9 months)
LESalesforce Administrator
Leasequery
SDSalesforce Administrator with expertise in business analytics and problem-solving.
Experience
Salesforce Administrator
Persistent Systems
Jan 2022 - Present (3 years 10 months)
United States50k-100k USD
Certified Salesforce Admin and CPQ Specialist skilled in CRM and process automation
Experience
Salesforce Administrator
Alert AI
Feb 2024 - Present (1 year 9 months)
HIOnly 2% of job applicants get seen. Be the top 2%.
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Certified Salesforce Administrator driving automation, data quality, and user adoption.
Experience
ELSalesforce Administrator
7-Eleven
Jul 2024 - Present (1 year 4 months)
ACSalesforce Administrator
Accenture
Jun 2020 - Mar 2024 (3 years 9 months)
TECertified Salesforce Administrator with a focus on innovative solutions.
Experience
Salesforce Administrator
Global Payments
Oct 2021 - Present (4 years 1 month)
Junior Salesforce Administrator
United Wholesale Mortgage
Sep 2018 - Oct 2021 (3 years 1 month)
Customer Service Representative
Salesforce Certified Admin
Experience
Salesforce CRM
SPTECH
Jan 2017 - Feb 2022 (5 years 1 month)
Salesforce Trainee
Unknown
Jan 2016 - Apr 2016 (3 months)
NA7-yr Salesforce expert: Dev/Admin, LC/LWC, Apex, Async Apex, Sales/Service/Marketing Cloud.
Experience
NASenior Salesforce Developer
Nagarro
Oct 2022 - Present (3 years 1 month)
VN
India1600k-1800k INR
An experienced Salesforce consultant assisting businesses optimize their CRM strategy and workflows.
Experience
WTSalesforce Consultant
Wipro Technologies
Apr 2022 - Present (3 years 7 months)
JSSalesforce Administrator with strong problem-solving and customer support skills.
Experience
Salesforce Administrator
Lance Soft Engineering Pvt.Ltd
Mar 2023 - Present (2 years 8 months)
Territory Manager
Hewlett Packard – Palm GBU
Sep 2009 - May 2011 (1 year 8 months)
Account Executive
Alliance HealthCare
Aug 2006 - Jul 2009 (2 years 11 months)
Senior LMS Administrator / QA Specialist
VenU
Jan 2021 - Aug 2021 (7 months)
Global Program Manager
Liberty Mutual Insurance
Nov 2019 - Nov 2020 (1 year)
Technical Project Manager – Health & Jail Mgmt. Systems
Securus Technologies
Oct 2018 - Nov 2019 (1 year 1 month)
Administrative Coordinator
Mellowatts Communications, LLC
Jan 2022 - Present (3 years 10 months)
Patient Care Advocate
CareXM
May 2024 - Aug 2024 (3 months)
Customer Service Associate
Wild Bill's Tobacco
Nov 2022 - Mar 2024 (1 year 4 months)
Registered Nurse
Hazel Findlay Country Manor
Apr 2020 - Jan 2022 (1 year 9 months)
Head of Customer Operations
Honeywell Forge VMS
Apr 2021 - Jun 2024 (3 years 2 months)
HSSolutions Architect / Technical Product Specialist
Honeywell Forge VMS (Formely Sine)
May 2020 - Apr 2021 (11 months)
CAAccount Manager
CareApp
Apr 2020 - May 2020 (1 month)
TIAssistant State Manager
TIMG
Nov 2017 - Apr 2020 (2 years 5 months)
Contracts Administrator
Abbott Laboratories
Sep 2020 - May 2022 (1 year 8 months)
ALContract Support Specialist II
Abbott Laboratories
Oct 2019 - Sep 2020 (11 months)
Logistics Specialist & Firefighter
SC Johnson
Apr 2016 - Oct 2019 (3 years 6 months)
Inventory Specialist
United Natural Foods, Inc.
Jan 2015 - Apr 2016 (1 year 3 months)
Oct 2021 - Jan 2022 (3 months)
MTSalesforce Administrator
Massachusetts Institute of Technology
Jun 2021 - Oct 2021 (4 months)
United Wholesale Mortgage
Aug 2014 - Jul 2018 (3 years 11 months)
Salesforce Administrator
Accenture
May 2019 - Apr 2022 (2 years 11 months)
