olawale oyekan

I am a certified Salesforce Administrator with a strong passion for optimizing customer relationship management (CRM) systems and enhancing user experience. My expertise lies in utilizing Salesforce tools such as Flows, validation rules, and dashboards to streamline processes and improve data integrity. I thrive in dynamic environments where I can leverage my technical and communication skills to support Salesforce teams effectively.

Throughout my career, I have successfully customized Salesforce for a local nonprofit by automating lead assignments and case routing, which significantly improved operational efficiency. Additionally, I have built comprehensive reports and dashboards to track volunteer engagement, ensuring that stakeholders have access to critical insights. My experience managing user roles, profiles, and permissions for over 15 users has equipped me with the necessary skills to maintain a secure and user-friendly Salesforce environment.

I am eager to apply my knowledge and skills in a challenging role that allows me to contribute to innovative Salesforce solutions and drive organizational success.