Manjula Gangapatam
@manjulagangapatam
Salesforce-certified admin and developer driving business-critical CRM solutions.
United StatesWhat I'm looking for
I am a Salesforce-certified professional with 15+ years in IT, including a decade focused on Salesforce administration and development and five years in mainframe technologies. I deliver scalable, customized Salesforce solutions that improve business processes, data integrity, and user adoption.
My strengths include Apex, LWC/Aura, Flow Builder, data migration, reporting, integrations, and stakeholder-driven business analysis. I have a proven track record of translating complex requirements into technical specifications, leading implementations, and ensuring solutions align with strategic objectives.
I thrive in Agile environments, participate in grooming and sprint planning, and emphasize quality through SDLC best practices, UAT, and production support. I hold Salesforce Certified Administrator and Platform Developer I certifications.
Experience
Work history, roles, and key accomplishments
Senior Salesforce Admin
Majesco
May 2022 - Present (3 years 6 months)
Collected and translated business requirements into technical specifications and leveraged Salesforce platform expertise to design, configure, and optimize CRM solutions while resolving issues within SLAs.
Senior Salesforce Admin
CDC Foundation
Jun 2020 - Apr 2022 (1 year 10 months)
Designed and maintained Salesforce data models and security, implemented bulk data operations ensuring integrity, and built dashboards and reports for executive insights.
VISenior Salesforce Admin
ViaSat Inc.
Jan 2018 - May 2020 (2 years 4 months)
Led requirements gathering and implementations following SDLC best practices, improved data quality through audits and clean-up, and created workflows and reports to optimize sales operations.
Salesforce Admin
Farmers Insurance
Sep 2015 - Dec 2017 (2 years 3 months)
Managed Salesforce configuration, security, and user profiles; customized objects and automation to streamline sales and service processes and delivered training and documentation to support adoption.
Senior Software Engineer
Various
Jan 2005 - Jan 2010 (5 years)
Delivered mainframe development, testing, and production support for financial and insurance clients, including program design, debugging, and migrations.
Education
Degrees, certifications, and relevant coursework
JHJawaharlal Nehru Technological University, Hyderabad
Bachelor of Technology, Electronics & Communications Engineering
Completed a Bachelor of Technology in Electronics and Communications Engineering focusing on core electronic systems and communications principles.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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