Open to opportunities

Bonnie Haigh

@bonniehaigh

Message

I build scalable Salesforce automation, data systems, and reporting that improve engagement and growth.

United States

Message

What I'm looking for

I'm looking to lead Salesforce strategy, automation, data governance, and reporting in a complex organization where I can partner with stakeholders to improve adoption, engagement, and measurable outcomes.

I've led Salesforce strategy, automation, reporting, and user support for Merchant Risk Council and Greater Gallatin United Way, transforming CRM operations to support revenue recognition, cross-team sales, fundraising, and donor engagement. My automation work contributed to 35% year-over-year donation growth through engagement automation.

I build durable Flows, strengthen data integrity and security, and create executive-ready dashboards for complex nonprofit, association, and enterprise environments. I'm a Salesforce Certified Platform Administrator and Certified Agentforce Specialist who partners closely with stakeholders and end users to drive adoption.

Experience

Work history, roles, and key accomplishments

Current

Principal Salesforce Administrator

Current

Merchant Risk Council

May 2023 - Present (3 years 3 months)

Owned end-to-end Salesforce administration, automation, reporting, and user support. Led transformation of the Salesforce instance from a single profit-center interface into a CRM supporting revenue recognition and cross-team sales.

Salesforce Administration Flow Builder Automation Reporting Stakeholder Management