Shantelle SmithSS
Looking for a job

Shantelle Smith


Certified Salesforce Administrator

United States

What I'm looking for

Currently seeking Salesforce Administrator Opportunities.

Certified Salesforce Administrator with 6 years overall experience in Startups, Big 4 Consulting, FinTech, Banking, Healthcare, Automotive, Information Technology, Education, and Telecommunications industries.

Salesforce Super badges: Apex Specialist, Data Integration Specialist, Business Administrator Specialist, Lightning Experience Specialist


Chief logoCH

Salesforce Administrator


Dec 2021 - Sep 2022 (9 months)

• Analyze current processes and needs - interact with business analysts and business teams to learn requirements and translate these into technical designs
• Perform day-to-day maintenance and administration of Salesforce, including maintaining custom objects, automation, user profiles, and other key functionality, as needed
• Managed Data Loads to improve Salesforce data quality by loading or exp

Leasequery logoLE

Salesforce Administrator


Oct 2021 - Jan 2022 (3 months)

• Responsible for the optimizing Salesforce including but not limited to workflows, report formulas, approval processes, custom fields, page layouts, dashboards, and email alerts.
• Interfaced cross functionally with various business unit leaders and stakeholders to gather detailed requirements to create and configure functionality within the organization
• Utilized Data Loader to perform data cle

Massachusetts Institute of Technology  logoMT

Salesforce Administrator

Massachusetts Institute of Technology

Jun 2021 - Oct 2021 (4 months)

• Served as the primary Salesforce Administrator for the MIT Professional Education environment
• Develop, test, and implement small feature enhancements in Education Data Architecture which includes Sales Cloud, Experience Cloud, and Pardot
• Handle all administrative functions including user account maintenance, reports & dashboards, flows, custom objects and fields, data imports


Looking for a job


United States

Authorized to work in

Salary expectations

90k-120k USD

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