Currently seeking Salesforce Administrator Opportunities.
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@shantellesmith
Certified Salesforce Administrator
Currently seeking Salesforce Administrator Opportunities.
Certified Salesforce Administrator with 6 years overall experience in Startups, Big 4 Consulting, FinTech, Banking, Healthcare, Automotive, Information Technology, Education, and Telecommunications industries.
Salesforce Super badges: Apex Specialist, Data Integration Specialist, Business Administrator Specialist, Lightning Experience Specialist
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Work history, roles, and key accomplishments
Chief
Dec 2021 - Sep 2022 (9 months)
• Analyze current processes and needs - interact with business analysts and business teams to learn requirements and translate these into technical designs
• Perform day-to-day maintenance and administration of Salesforce, including maintaining custom objects, automation, user profiles, and other key functionality, as needed
• Managed Data Loads to improve Salesforce data quality by loading or exp
Leasequery
Oct 2021 - Jan 2022 (3 months)
• Responsible for the optimizing Salesforce including but not limited to workflows, report formulas, approval processes, custom fields, page layouts, dashboards, and email alerts.
• Interfaced cross functionally with various business unit leaders and stakeholders to gather detailed requirements to create and configure functionality within the organization
• Utilized Data Loader to perform data cle
Massachusetts Institute of Technology
Jun 2021 - Oct 2021 (4 months)
• Served as the primary Salesforce Administrator for the MIT Professional Education environment
• Develop, test, and implement small feature enhancements in Education Data Architecture which includes Sales Cloud, Experience Cloud, and Pardot
• Handle all administrative functions including user account maintenance, reports & dashboards, flows, custom objects and fields, data imports
Degrees, certifications, and relevant coursework
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