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Dedicated insurance manager with a strong background in hospitality.
Experience
Insurance Manager
Faculty of Tourism and Hospitality - Ohrid
Sep 2020 - Present (5 years 2 months)
Licensed insurance professional with expertise in claims and customer service.
Experience
Promotions & Player Services
WinStar World Casino & Resort
Licensed Retention Specialist
Teleperformance (State Farm Project)
Customer Success Representative
Peak Support (Goldbelly Contract)
Accomplished insurance verification specialist with strong problem-solving skills.
Experience
Insurance Verification Specialist
Infinitus
Jun 2023 - Present (2 years 5 months)
Operations Team Lead
ALTO
Jul 2022 - Present (3 years 4 months)
A result- driven profession with experience looking for exciting opportunities for growth and development!
Experience
Claims Analyst
Pioneer General Insurance
Feb 2024 - Present (1 year 9 months)
Mentor & Community Support
Bishop Opera Luigi Locati Home
Jan 2018 - Present (7 years 10 months)
I am an insurance specialist and claims adjuster delivering timely, accurate claim resolutions.
Experience
Administrative Support
Express Employment
Nov 2023 - Jun 2024 (7 months)
Healthcare administrative leader specialising in revenue cycle and clinic operations.
Experience
Clinic Manager
Wellspire Medical Group
May 2025 - Present (6 months)
Lead Office Assistant
Memorial Hermann Health System
Aug 2023 - Mar 2025 (1 year 7 months)
Referral Coordinator
Detail-oriented Administrative Coordinator with 8 years in healthcare administration.
Experience
Administrative Coordinator
UnitedHealthcare
Jan 2023 - Present (2 years 10 months)
Front Desk Coordinator / Dental Office Assistant
Carolina Emergency Dental
Jan 2019 - Present (6 years 10 months)
Experienced patient access advocate optimizing registration, insurance verification, and patient experience.
Experience
Patient Access Advocate II
Cone Health
Nov 2022 - Present (3 years)
Travel Certified Nursing Assistant
Ready Tech Go Medical Staffing
Apr 2017 - Nov 2022 (5 years 7 months)
Compassionate insurance claims specialist skilled in claims processing, client support, and process improvement.
Experience
Claims Support Specialist
PricewaterhouseCoopers
Accident Benefits Coordinator
CAA Insurance Company
Jul 2024 - May 2025 (10 months)
Technical Support Representative
LLP Insurance
I am a Director specializing in client experience and high-volume care coordination.
Experience
Director of Client Experience
Right At Home
Aug 2017 - Present (8 years 3 months)
Surgery Scheduler/Billing Specialist
Genesis OB/GYN and Urology
Jan 2009 - Jul 2017 (8 years 6 months)
Experienced Medical Administrative professional with a decade of expertise.
Experience
Medical Office Specialist
HCA
Nov 2024 - Present (1 year)
Customer Service Representative
CVS/Aetna
Sep 2022 - Sep 2024 (2 years)
Security Supervisor
Allied Universal
Apr 2019 - Mar 2021 (1 year 11 months)
Detail-oriented operations associate with expertise in underwriting solutions.
Experience
Senior Associate - Operations
AIA Shared Services
Jul 2023 - Present (2 years 4 months)
Associate - OBS UNI HK Ops
AIA Shared Services
Aug 2022 - Jul 2023 (11 months)
Intern - Insurance Agent
CBG Risk Management Sdn Bhd
Healthcare and insurance professional driving digital transformation and policy innovation.
Experience
Insurance Assistance Coordinator
Falck Global Assistance
Jun 2023 - Present (2 years 5 months)
Manager
Bare Japan
Apr 2022 - Dec 2022 (8 months)
Health Insurance Broker
Pacific Prime
Healthcare benefits professional transitioning into product management for employee benefits.
Experience
Assistant Manager, Insurance & Benefits
Mountain View Dental Associates
Mar 2022 - Present (3 years 8 months)
Patient Benefits & Insurance Coordinator
Perfect Teeth Dental
Jun 2021 - Oct 2021 (4 months)
Proactive health insurance administrator with clinical insight and strong healthcare operations expertise.
Experience
Administrator
Echos Hospital Ltd
Nov 2022 - Present (3 years)
Laboratory Scientist
Echos Hospital Ltd
Jul 2021 - Jan 2022 (6 months)
Science Teacher
Operations specialist with compliance, claims, and process-improvement expertise.
Experience
Operations Specialist II
Ascensus
Apr 2024 - Jul 2025 (1 year 3 months)
Clinical Experience Associate
AMOpportunities
May 2019 - Feb 2024 (4 years 9 months)
Legal Assistant
Polansky & Cichon
Jan 2018 - May 2019 (1 year 4 months)
Bilingual professional seeking to excel in the insurance industry.
Experience
Assistant
Tcr Services
May 2024 - Present (1 year 6 months)
70k-100k USD
Project Coordinator based in Albany, New York.
Experience
Project Coordinator
Tyler Technologies
Sep 2023 - Present (2 years 2 months)
Verification of benefits specialist focused on patient advocacy.
Experience
Verification Integrity Specialist
SkinCure Oncology
Nov 2022 - Present (3 years)
Multi-Site Scheduling Coordinator
ATI Physical Therapy
Aug 2021 - Nov 2022 (1 year 3 months)
Patient Care Coordinator with 15+ years optimizing medical operations and patient experiences.
Experience
Medical Care Coordinator
Summit Healthcare
Dec 2022 - Jun 2025 (2 years 6 months)
Scheduling & Medical Coordinator
Georgia Living Senior Homecare
Mar 2020 - Dec 2022 (2 years 9 months)
Front Desk Agent / Night Auditor
Comfort Suites
Mar 2019 - Feb 2020 (11 months)
Insurance Verification Specialist
Henry Investment Group
Dec 2018 - Mar 2022 (3 years 3 months)
Hyperbaric Safety Director
Healogics
Jun 2013 - Dec 2018 (5 years 6 months)
Emergency Medical Technician
Dominion EMS
Jun 2012 - Jun 2013 (1 year)
Operations Manager
Reston Beauty
Jan 2021 - Jan 2024 (3 years)
Marketing Staff
Reston Beauty
Jan 2018 - Dec 2022 (4 years 11 months)
Memorial Hermann Medical Group
Mar 2023 - Aug 2023 (5 months)
Referral Coordinator / PAR III
Memorial Hermann Mischer Neuroscience
Oct 2019 - Mar 2023 (3 years 5 months)
Patient Access Representative
Huntsville Women’s Center
Oct 2015 - Sep 2019 (3 years 11 months)
Patient Service Coordinator
Tryon Medical Partners
Jan 2016 - Present (9 years 10 months)
Resident Check-in/Out Documentation
Pine Ridge Nursing and Rehabilitation
Nov 2019 - Jan 2021 (1 year 2 months)
Medical Receptionist
Greensboro Living Center
Jan 2016 - Mar 2019 (3 years 2 months)
Nov 2023 - Feb 2024 (3 months)
Underwriting Assistant
Intact Insurance
May 2021 - Jan 2023 (1 year 8 months)
Administrative Assistant
ALS Society of Canada
Apr 2021 - May 2021 (1 month)
Medical Assistant/Receptionist
Chen Senior Medical Center
Medical Assistant/Receptionist
Leon Medical Centers
Oct 2021 - Jan 2022 (3 months)
Jan 2020 - Mar 2022 (2 years 2 months)
Lead, Advisory Board
The National Board of Health and Welfare
Jan 2014 - Dec 2019 (5 years 11 months)
Head of Business
Rusalka Cosmetics
Jan 2015 - Dec 2018 (3 years 11 months)
Program Coordinator & Family Engagement
Yasmeen’s Bright Steps Academy
Sep 2020 - May 2021 (8 months)
Paraprofessional & Program Support
Denver Public Schools
Oct 2018 - Aug 2020 (1 year 10 months)
Site Director, Youth Programs
YMCA of Metro Denver
Jun 2016 - Sep 2019 (3 years 3 months)
Most-High Secondary School
Oct 2016 - Dec 2018 (2 years 2 months)
Client Engagement Analyst
Goldman Sachs
Sep 2021 - Sep 2023 (2 years)
Claims Adjuster
Utica National Insurance
Sep 2019 - Sep 2021 (2 years)
HR Assistant / Scheduler
Considerate Care Home Care Services
Feb 2015 - Jan 2019 (3 years 11 months)
Coordinator / Admin Assistant
Assisting Hands Home Care
Jan 2010 - Jan 2019 (9 years)