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Ebony Tucker

@ebonytucker

Experienced insurance agent and educator delivering client-focused support, administration, and quality service.

United States
Message

What I'm looking for

I'm seeking client-focused roles in insurance, customer service, or education that leverage my administrative, training, and program coordination experience, offer growth and collaborative culture; open to relocation.

I am a licensed insurance agent and service representative specializing in medical and life insurance enrollment, supporting individuals, families, and seniors for carriers including AETNA, UHC, BCBS, Great Western, and TransAmerica. I have experience servicing clients across multiple states and assisting with application submission through Assurance platforms.

Prior to insurance, I served as a substitute teacher in special education across K–12 and as a vocational and residential counselor working with developmentally disabled and brain-injured adults, where I provided crisis intervention and delivered individualized support. I also supervised large field teams during the 2010 Census, training crew leaders and improving district performance.

I hold a Master of Interdisciplinary Studies and a Master of Divinity, plus a BA in Elementary Education and Psychology; I am CPR/First Aid and medication-administration certified and proficient in Microsoft Office and Salesforce. I bring strong administration, training, program coordination, and client-facing skills and am ready to contribute to an organization that values service, growth, and collaboration.

Experience

Work history, roles, and key accomplishments

VC
Current

Licensed Insurance Agent

Various Companies

Jun 2021 - Present (4 years 2 months)

Work as a licensed insurance agent and customer service representative for medical and life policies, servicing clients across 26 states and partnering with providers including Aetna, UHC, BCBS, Great Western and TransAmerica. Assist clients by phone with application submissions and enrollments using the Assurance platform.

BA

Vocational & Residential Counselor

Bancroft

May 2013 - Dec 2014 (1 year 7 months)

Provided supervision and skill-building instruction for developmentally disabled and brain-injured adults, facilitating behavioral and vocational goals and coordinating with care-management teams. Performed crisis intervention and completed trainings including medication administration, restraint, CPR and First Aid.

U.S. Census Bureau logoUB

Recruiting Assistant

U.S. Census Bureau

Nov 2008 - Feb 2009 (3 months)

Developed community relationships and facilitated recruitment and testing for 2010 Census field positions across three counties, conducting canvassing and outreach to meet hiring targets. Organized and ran candidate test sessions and informational presentations.

MC

Behavioral Assistant

Mill Hill Child & Family Development Center

Aug 2008 - Oct 2008 (2 months)

Supported at-risk youth with behavioral and emotional issues by implementing Individual Service Plans and providing in-community support to enhance emotional and social development for children and caretakers. Delivered activities aligned to service plans and coordinated with families.

Education

Degrees, certifications, and relevant coursework

Liberty University logoLU

Liberty University

Master of Interdisciplinary Studies, Interdisciplinary Studies

2018 - 2019

Completed Master of Interdisciplinary Studies at Liberty University from 2018 to 2019.

Liberty University logoLU

Liberty University

Master of Divinity, Divinity

2012 - 2015

Completed Master of Divinity at Liberty University from 2012 to 2015.

The College of New Jersey logoTJ

The College of New Jersey

Bachelor of Arts, Elementary Education and Psychology

1997 - 2001

Earned Bachelor of Arts in Elementary Education and Psychology from The College of New Jersey from 1997 to 2001.

Tech stack

Software and tools used professionally

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Ebony Tucker - Licensed Insurance Agent - Various Companies | Himalayas