Ebony Tucker
@ebonytucker
Experienced insurance agent and educator delivering client-focused support, administration, and quality service.
What I'm looking for
I am a licensed insurance agent and service representative specializing in medical and life insurance enrollment, supporting individuals, families, and seniors for carriers including AETNA, UHC, BCBS, Great Western, and TransAmerica. I have experience servicing clients across multiple states and assisting with application submission through Assurance platforms.
Prior to insurance, I served as a substitute teacher in special education across K–12 and as a vocational and residential counselor working with developmentally disabled and brain-injured adults, where I provided crisis intervention and delivered individualized support. I also supervised large field teams during the 2010 Census, training crew leaders and improving district performance.
I hold a Master of Interdisciplinary Studies and a Master of Divinity, plus a BA in Elementary Education and Psychology; I am CPR/First Aid and medication-administration certified and proficient in Microsoft Office and Salesforce. I bring strong administration, training, program coordination, and client-facing skills and am ready to contribute to an organization that values service, growth, and collaboration.
Experience
Work history, roles, and key accomplishments
Licensed Insurance Agent
Various Companies
Jun 2021 - Present (4 years 2 months)
Work as a licensed insurance agent and customer service representative for medical and life policies, servicing clients across 26 states and partnering with providers including Aetna, UHC, BCBS, Great Western and TransAmerica. Assist clients by phone with application submissions and enrollments using the Assurance platform.
Substitute Teacher
Source4Teachers
Nov 2011 - Jan 2018 (6 years 2 months)
Delivered K-12 instruction in special education across English, Math and Business, prepared lessons and facilitated standardized assessments during long-term placements. Served in interim roles including media specialist and physical education teacher and supervised mandatory after-school activities.
Vocational & Residential Counselor
Bancroft
May 2013 - Dec 2014 (1 year 7 months)
Provided supervision and skill-building instruction for developmentally disabled and brain-injured adults, facilitating behavioral and vocational goals and coordinating with care-management teams. Performed crisis intervention and completed trainings including medication administration, restraint, CPR and First Aid.
Field Operations Supervisor
U.S. Census Bureau
Feb 2009 - Jun 2009 (4 months)
Supervised over 100 staff, trained crew leaders and monitored field operations across seven counties, improving staff performance and completing district tasks ahead of schedule. Managed payroll, supplies and prepared progress reports to maintain and improve production.
Recruiting Assistant
U.S. Census Bureau
Nov 2008 - Feb 2009 (3 months)
Developed community relationships and facilitated recruitment and testing for 2010 Census field positions across three counties, conducting canvassing and outreach to meet hiring targets. Organized and ran candidate test sessions and informational presentations.
Behavioral Assistant
Mill Hill Child & Family Development Center
Aug 2008 - Oct 2008 (2 months)
Supported at-risk youth with behavioral and emotional issues by implementing Individual Service Plans and providing in-community support to enhance emotional and social development for children and caretakers. Delivered activities aligned to service plans and coordinated with families.
Various Positions
Vessels of Praise Ministries
Aug 2005 - Aug 2008 (3 years)
Performed teaching, curriculum development and administrative support, instructing classes in violence prevention and anger management and coordinating training and events. Supervised teachers, assisted with finance and travel coordination, and supported program operations.
Head Teacher
Deeper Life CDC
Feb 2007 - Oct 2007 (8 months)
Prepared and facilitated preschool lessons, maintained student progress records and supervised assistants and volunteers, and participated in planning school-wide activities and the summer lunch program. Trained and supervised volunteer assistants placed in the classroom.
Education
Degrees, certifications, and relevant coursework
Liberty University
Master of Interdisciplinary Studies, Interdisciplinary Studies
2018 - 2019
Completed Master of Interdisciplinary Studies at Liberty University from 2018 to 2019.
Liberty University
Master of Divinity, Divinity
2012 - 2015
Completed Master of Divinity at Liberty University from 2012 to 2015.
The College of New Jersey
Bachelor of Arts, Elementary Education and Psychology
1997 - 2001
Earned Bachelor of Arts in Elementary Education and Psychology from The College of New Jersey from 1997 to 2001.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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