Alexis Resinger
@alexisresinger
Experienced loss mitigation and office operations specialist skilled in claims, estimating, and client relations.
What I'm looking for
I am a results-driven loss mitigation and office operations specialist with hands-on experience writing estimates in Xactimate and CoreLogic, managing job files, and supporting carrier partners and field crews. I consistently deliver clear communication across adjusters, TPAs, franchises, and production teams to resolve claims and streamline workflows.
In my recent role I advised franchises and technicians through claim lifecycles, produced accurate scope-based estimates, and supported carriers and clients while providing exceptional customer service. Previously, I managed office operations including job documentation, QuickBooks invoicing, collections, vendor relationships, and scheduling for restoration projects.
My approach combines technical estimating, meticulous documentation, and proactive stakeholder coordination to reduce claim friction and improve operational efficiency. I hold IICRC Water Restoration Technician and CPR certifications and prioritize reliability, attention to detail, and strong written and interpersonal communication.
Experience
Work history, roles, and key accomplishments
Loss Mitigation Specialist
Rytech Inc
Mar 2024 - Present (1 year 10 months)
Provide guidance to franchises and technicians throughout claim lifecycles, produce accurate estimates, and support carrier partners and TPAs to resolve claims and improve field operations communication.
Office Manager
SERVPRO of West Oklahoma
Apr 2022 - Aug 2023 (1 year 4 months)
Managed job files, wrote Xactimate estimates for mitigation and reconstruction, handled QuickBooks invoicing and collections, and coordinated with adjusters and vendors to resolve claims and ensure project cash flow.
Job File Coordinator
SERVPRO
Jun 2019 - Apr 2022 (2 years 10 months)
Monitored job file statuses, ensured national account requirements, created preliminary and final estimates, managed dispatching and production scheduling, and prepared job file reports to support operations.
Store Associate
Sherwin
Jan 2019 - Jun 2019 (5 months)
Assisted customers in-person and by phone, completed sales transactions, mixed and tinted paint to specifications, and managed inventory and stocking to support store operations.
Education
Degrees, certifications, and relevant coursework
Heritage High
High School Diploma, General
High School Diploma awarded in 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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