Samit Tuladhar
@samittuladhar
Banking and insurance operations professional with underwriting and customer-service expertise.
What I'm looking for
I am an operations-focused professional with hands-on experience in banking and life insurance, having worked in credit co-operative operations and an insurance operations department. I bring practical skills in customer assistance, collections, underwriting approvals, claims registration, and accounts management.
At Prime Swastik Saving and Credit Co. I performed marketing, customer assistance, and field money collection; at Citizen Life Insurance Co. Ltd. I handle underwriting approvals (up to Rs. 10 Lakhs), loan registration authority, premium issuance, claim registration, and agency-related tasks. I am comfortable with MS Office tools and routine operational software workflows.
I value opportunities to grow professionally and contribute to organizational success through strong interpersonal skills, independent initiative, critical thinking, and research-backed problem solving.
Experience
Work history, roles, and key accomplishments
Operations Officer
Citizen Life Insurance Co. Ltd.
Jan 2022 - Present (3 years 8 months)
Managed underwriting (approval up to NPR 1,000,000), loan registration, claim registration, premium issuance and agency operations to support insurance and accounts workflows.
Junior Assistant
Prime Swastik Saving and Credit Co.
Jan 2019 - Dec 2022 (3 years 11 months)
Marketed financial products, assisted customers, and managed field collections, contributing to branch operations and client acquisition from 2019–2022.
Education
Degrees, certifications, and relevant coursework
Tribhuvan University
Bachelor of Business Studies, Business Studies
Enrolled in Bachelor of Business Studies at Tribhuvan University (program in progress as of 2077 BS).
National Examinations Board
10+2, Higher Secondary Education
Grade: CGPA 2.59
Completed 10+2 higher secondary education with a CGPA of 2.59.
Office of the Controller of Examinations (SLC)
SLC, Secondary Education
Grade: GPA 3.25
Activities and societies: Research and presentation conducted at Kathmandu Model Secondary School (Ashadh 2074 to Magh 2075).
Completed School Leaving Certificate (SLC) with a GPA of 3.25.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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