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ZBExperienced optician dedicated to exceptional customer service and management.
Experience
Accounts Management Representative
Walman Optical
Nov 2021 - Present (4 years)
Optical Manager
Eyesrite
Sep 2016 - Present (9 years 2 months)
Assistant Manager
Visionworks
Mar 2016 - Present (9 years 8 months)
MBAssociate-level software developer focused on quality assurance, testing, and dependable results.
Experience
Quality Assurance Tester
GBTN
May 2022 - Present (3 years 6 months)
Area Manager
Digitax LLC
Dec 2019 - Apr 2025 (5 years 4 months)
Credit Representative
AES
Apr 2024 - Sep 2024 (5 months)
STExperienced professional skilled in customer service and market research.
Experience
Fundraiser
Stratcom
Oct 2024 - Present (1 year 1 month)
Market Research
Pexel
Apr 2024 - Present (1 year 7 months)
Community Manager
MBData and Analytics Consultant
Experience
Senior IT Associate
KPMG
Apr 2021 - Present (4 years 7 months)
Reinsurance Officer
Hollard Insurance
Sep 2018 - Oct 2019 (1 year 1 month)
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Healthcare virtual assistant specializing in patient support, data entry, and HIPAA-compliant processes.
Experience
TECustomer Service Representative
Teleperformance
Sep 2023 - Sep 2025 (2 years)
Data Encoder
Rx Optical Clinic
Dec 2022 - Mar 2023 (3 months)
Dedicated cybersecurity professional with a proven track record.
Experience
Cybersecurity Engineer
State Farm Insurance
Aug 2020 - Present (5 years 3 months)
Cybersecurity Support Engineer
State Farm Insurance
Dec 2016 - Jun 2020 (3 years 6 months)
Assistant Office Manager
Emory Hospital
Jun 2015 - Dec 2016 (1 year 6 months)
Detail-oriented Project Admin Assistant with strong organizational skills.
Experience
Project Admin Assistant
Electra Exhibitions LLC
Feb 2023 - Present (2 years 9 months)
MBA in Banking & Insurance with leadership experience, analytical skills, and strong ethical commitment.
Experience
President, Banking Fellows
Banking Fellows for Leadership Development
Sep 2023 - Sep 2024 (1 year)
Banking Intern
Al Arafah Islamic Bank Limited
Apr 2023 - Jun 2023 (2 months)
Motivated finance analyst with expertise in treasury management.
Experience
JLAnalyst - Treasury
Jones Lang LaSalle
Jan 2024 - Present (1 year 10 months)
Associate
Guardian Life Insurance Company Of America
Jan 2020 - Jan 2023 (3 years)
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Onboarding and Support Specialist with 8+ years improving patient and client experiences.
Experience
Onboarding & Support Specialist
Germantown Pediatric & Family Medicine
Apr 2023 - Present (2 years 7 months)
Client Onboarding Specialist
SquadStack
Feb 2016 - Nov 2022 (6 years 9 months)
In-house CEM I
uFaber Edutech Pvt. Ltd.
Dedicated Medical Biller focused on optimizing healthcare revenue cycles.
Experience
Account Manager Operations
Care Cloud Medical Transcription and Billing Company
May 2023 - Present (2 years 6 months)
Seasoned Customer Service Representative with expertise in account management.
Experience
Public Safety Dispatcher
United States Army Installation
Dec 2024 - Present (11 months)
Patient Access Associate
INOVA Health Systems
May 2024 - Dec 2024 (7 months)
Emergency Management Specialist
Quantity Surveyor delivering accurate BOQs, cost estimates, and contract administration for residential and commercial projects.
Experience
Construction Quantity Surveyor
Six Ela Projects
Oct 2024 - Present (1 year 1 month)
High-End Residential Site Foreman
Thames Construction
Nov 2023 - Oct 2024 (11 months)
Junior Quantity Surveyor
Healthcare support specialist with expertise in billing and patient service.
Experience
IT Helpdesk
City of New York (Family Justice Center)
Jul 2023 - Present (2 years 4 months)
Ecommerce Associate
Whole Foods Market
Apr 2024 - Jul 2024 (3 months)
IT Support Lead
Snack POS
Aspiring political science graduate with strong leadership and analytical skills.
Experience
President
Kappa Alpha Pi Professional Pre-Law Fraternity
Apr 2025 - Present (7 months)
Intern and Mentor
College of Liberal Arts & Sciences First Year Experience Pro
Feb 2025 - Present (9 months)
I am an experienced accounting and operations professional focused on auditing, inventory, and leadership.
Experience
General Labor Contractor
Hamilton Pacific Chamberlain Construction Co.
May 2020 - Mar 2021 (10 months)
Customer Service Intern
Sunbelt Rentals, Inc.
Jan 2018 - May 2018 (4 months)
Owner/CEO
ITCustomer service and medical claims specialist focused on accuracy and resolution.
Experience
Medical Billing Representative
R1 RCM
Jan 2024 - Dec 2024 (11 months)
CCClaims Analyst
Centene Corporation
Mar 2019 - Dec 2023 (4 years 9 months)
Help Desk Technician
Stefani
Jun 2018 - Feb 2019 (8 months)
VDDedicated program supervisor with extensive experience in support services.
Experience
Program Supervisor
SC-Mentors
Mar 2023 - Present (2 years 8 months)
Bus Driver
First Student
Jun 2023 - Jun 2024 (1 year)
Machine Operator/Inspector
Cummins Turbo
Vietnam15k-36k USD
Dedicated ESL teacher with a passion for service excellence.
Experience
ESL Teacher
Freelancing
Jan 2018 - Jul 2024 (6 years 6 months)
Debt Collector
CB Debt Collectors
Jan 2021 - Jan 2022 (1 year)
Dedicated healthcare professional with over 4 years of experience.
Experience
Medication Technician / Patient Intake Support
Advance Care and Rehab
Jan 2025 - Present (10 months)
Licensed Vocational Nurse (LVN)
Careerstaff Unlimited
Jan 2021 - Present (4 years 10 months)
Front Office Specialist
Kettering Health Network
Sep 2016 - Jan 2019 (2 years 4 months)
Store Manager
Rent-A-Center
Sep 2013 - Feb 2016 (2 years 5 months)
Socialbear
Jun 2022 - Present (3 years 5 months)
Survey Specialist
Ipsos Mori
Jul 2021 - Present (4 years 4 months)
Trainer (Student Loans Project)
Teleperformance
Jun 2021 - Present (4 years 5 months)
Admin cum HR Support
Mediapro International LLC
Oct 2018 - Dec 2020 (2 years 2 months)
Administrative
Cosmo Parisienne International Co. LLC
Oct 2016 - Sep 2018 (1 year 11 months)
Receptionist cum Admin Assistant
Saadat Business Group
Jan 2015 - Sep 2016 (1 year 8 months)
Mar 2019 - Apr 2020 (1 year 1 month)
FEMA
Aug 2023 - Feb 2024 (6 months)
Financial Generalist/Accounts Payable Specialist
Zoe Pediatric
Sep 2022 - Dec 2022 (3 months)
Customer Service Representative Sr
PNC Bank
Apr 2022 - Aug 2022 (4 months)
CDPC Consulting
Aug 2021 - Nov 2023 (2 years 3 months)
Site Assessor & Quotation Specialist
S&J Construction
Feb 2017 - Jul 2021 (4 years 5 months)
Aug 2023 - Dec 2023 (4 months)
Founding Support & IT Team Member
Level
Feb 2020 - May 2023 (3 years 3 months)
Technical Support Specialist
Aircall
Oct 2017 - Jan 2019 (1 year 3 months)
Assistant to the Vice President of Recruitment
Panhellenic Council at the University of Illinois
Dec 2024 - Present (11 months)
Vice President of Philanthropy
Kappa Alpha Pi Professional Pre-Law Fraternity
Mar 2024 - Mar 2025 (1 year)
Vice President of Membership
Delta Zeta Sorority
Dec 2023 - Dec 2024 (1 year)
Gametime Athletics Performance Co. LLC.
Jun 2019 - Apr 2023 (3 years 10 months)
Machine Operator/Inspector
Bosch/MAU
Apr 2017 - Jun 2019 (2 years 2 months)
Machine Operator-Machining/bodys
Bosch/MAU
Nov 2017 - Jul 2018 (8 months)
ESL Teacher
BF Anh/ Shelton/ Quyen Pham
Jan 2018 - Jan 2021 (2 years 11 months)
Service Advisor
Alpha Panel Beaters
Jan 2015 - Jan 2018 (3 years)
Case Manager
XtendedCare
Jan 2017 - Jan 2018 (1 year)
Licensed Vocational Nurse (LVN)
Sharpview Resident Health
Aug 2020 - Present (5 years 3 months)
Licensed Practical Nurse (LPN)
Westchase Health & Rehab
Jun 2020 - Present (5 years 5 months)
