Melissa Peyper

As a Freelance ESL Teacher, I create lesson plans for students of all ages, manage my own schedule, and maintain relationships with students and schools. Responsibilities include student evaluations, placement assessments, and preparing online lessons via platforms like Zoom and Google Meet.

As a Debt Collector at CB Debt Collectors, I was responsible for contacting clients and debtors via phone and email, negotiating payment plans, and maintaining accurate client information. I handled inquiries, encouraged timely repayments, and implemented debt collection strategies while ensuring proper data entry and follow-ups.

I taught ESL to students aged 3 to 18, creating lesson plans and managing classrooms of up to 40 students. I also worked with special needs students and coordinated with teacher assistants.

Managed client vehicle bookings and updates, handled insurance authorizations, and ensured client satisfaction through constant communication. Responsible for data entry, job card management, and supervision updates.

Managed patient assessments and follow-ups in a hospital setting, coordinated with doctors on patient results, and oversaw the delivery of medical equipment and supplies. Responsible for data entry, managing nursing staff schedules, and direct communication with ambulance services. Engaged in sales and maintained patient records.

As an Admin Clerk, I handled bank reconciliations, assisted in debt collection, and managed tenant communications while maintaining accurate records and reports.

In my role as Manageress, I managed staff, oversaw stock takes, and handled cash-ups while also serving customers as a bartender, ensuring excellent service and operations.

Grade: Distinction

Completed the i-to-i TEFL Certificate, focusing on teaching English as a foreign language.

Grade: Distinction

Completed a certificate in Basic Computer Skills, focusing on essential computer operations and software applications.