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@melissapeyper
Dedicated ESL teacher with a passion for service excellence.
I am a humble and hardworking individual with a passion for serving others. My career has primarily revolved around customer service roles, where I have honed my skills in attention to detail and adaptability. I pride myself on delivering service excellence and have a proven track record of managing relationships effectively, whether with students or clients.
Throughout my professional journey, I have taken on various roles, including ESL teacher and case manager, where I have developed strong organizational and communication skills. I thrive in environments that challenge me and allow me to grow, and I am committed to meeting and exceeding expectations in every position I hold.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

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Work history, roles, and key accomplishments
Freelancing
Jan 2018 - Jul 2024 (6 years 6 months)
As a Freelance ESL Teacher, I create lesson plans for students of all ages, manage my own schedule, and maintain relationships with students and schools. Responsibilities include student evaluations, placement assessments, and preparing online lessons via platforms like Zoom and Google Meet.
CB Debt Collectors
Jan 2021 - Jan 2022 (1 year)
As a Debt Collector at CB Debt Collectors, I was responsible for contacting clients and debtors via phone and email, negotiating payment plans, and maintaining accurate client information. I handled inquiries, encouraged timely repayments, and implemented debt collection strategies while ensuring proper data entry and follow-ups.
BF Anh/ Shelton/ Quyen Pham
Jan 2018 - Jan 2021 (2 years 11 months)
I taught ESL to students aged 3 to 18, creating lesson plans and managing classrooms of up to 40 students. I also worked with special needs students and coordinated with teacher assistants.
Alpha Panel Beaters
Jan 2015 - Jan 2018 (3 years)
Managed client vehicle bookings and updates, handled insurance authorizations, and ensured client satisfaction through constant communication. Responsible for data entry, job card management, and supervision updates.
XtendedCare
Jan 2017 - Jan 2018 (1 year)
Managed patient assessments and follow-ups in a hospital setting, coordinated with doctors on patient results, and oversaw the delivery of medical equipment and supplies. Responsible for data entry, managing nursing staff schedules, and direct communication with ambulance services. Engaged in sales and maintained patient records.
Remax - Marine
Jan 2014 - Mar 2014 (2 months)
As an Admin Clerk, I handled bank reconciliations, assisted in debt collection, and managed tenant communications while maintaining accurate records and reports.
The Basement Bar
Jan 2012 - Mar 2013 (1 year 2 months)
In my role as Manageress, I managed staff, oversaw stock takes, and handled cash-ups while also serving customers as a bartender, ensuring excellent service and operations.
Degrees, certifications, and relevant coursework
TEFL Certificate, Education
2017 - 2017
Grade: Distinction
Completed the i-to-i TEFL Certificate, focusing on teaching English as a foreign language.
Certificate, Computer Skills
2008 - 2008
Grade: Distinction
Completed a certificate in Basic Computer Skills, focusing on essential computer operations and software applications.
Software and tools used professionally
You can contact Melissa and 90k+ other talented remote workers on Himalayas.
Message MelissaEric Dieker
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