Open to opportunities

Mary Brown

@marybrown3

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Associate-level software developer focused on quality assurance, testing, and dependable results.

United States

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What I'm looking for

I seek QA or software development roles where I can apply testing skills, collaborate with engineers, and grow in a detail-oriented, supportive team.

I am pursuing an Associate of Applied Science in Software Development with hands-on experience in software testing and quality assurance. I combine classroom learning with practical testing work to ensure applications meet functional and user standards.

As a Quality Assurance Game Tester for a remote contractor, I conducted rigorous testing, documented bugs, and collaborated with development teams to verify fixes under strict non-disclosure agreements.

My background includes leadership and customer-facing roles where I prepared over 700 tax returns with a 100% acceptance rate and managed store and office operations, demonstrating reliability, attention to detail, and strong communication skills.

I am adaptable across Windows, macOS, and Linux environments and proficient in Python, C++, HTML/CSS, Microsoft Office, and various QA tools — ready to contribute to teams focused on software quality and continuous improvement.

Experience

Work history, roles, and key accomplishments

Current

Quality Assurance Tester

Current

GBTN

May 2022 - Present (3 years 5 months)

Conducted rigorous testing of gaming applications to identify bugs and verify fixes, improving software quality and user experience while adhering to strict NDAs.

Software Testing QA Bug Reporting Collaboration Attention To Detail Game Testing

Area Manager

Digitax LLC

Dec 2019 - Apr 2025 (5 years 4 months)

Prepared over 700 tax returns with a 100% acceptance rate, managed complex long-form returns for individuals and small businesses, and led operational workflows for timely, accurate delivery.

Tax Preparation Tax Compliance Operations Management Team Leadership Quality Assurance Client Communication Time Management

Credit Representative

AES

Apr 2024 - Sep 2024 (5 months)

Handled inbound customer service calls to resolve electric account issues, processed service activations and restorations, and supported outage operations to maintain service continuity.

Customer Service Account Management Activation Time Management Problem Solving Microsoft Office

Front Office Specialist

Kettering Health Network

Sep 2016 - Jan 2019 (2 years 4 months)

Managed front desk operations including patient check-ins and scheduling for 30+ patients daily, verified insurance and obtained pre-authorizations, and reconciled payments and charts.

Patient Scheduling Insurance Verification Administrative Support Communication Attention To Detail

Store Manager

Rent-A-Center

Sep 2013 - Feb 2016 (2 years 5 months)

Managed daily store operations and rental contracts, led a sales team to meet performance goals, and implemented customer resolution strategies to increase foot traffic.