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Dedicated customer service professional with proven multitasking abilities.
Experience
Software Customer Service Representative
SmoothMoves, Inc.
Feb 2023 - Apr 2024 (1 year 2 months)
Customer Service Representative
United Coconut Planters Life Assurance Corporation
Apr 2021 - Feb 2023 (1 year 10 months)
Results-oriented IT professional with expertise in software development.
Experience
Associate Manager
Accenture Business Services Inc.
Jun 2014 - Present (11 years 5 months)
Senior Software Developer
Oberthur Technologies
Sep 2011 - Jul 2014 (2 years 10 months)
Senior Consultant
Executive Assistant: Crafting Social Media Brilliance, Igniting Lead Generation
Experience
Executive Partner
Athena
Jan 2024 - Present (1 year 10 months)
Scheduler/Recruiter
OLIVIAProfessionalSolutions
Jul 2023 - Dec 2023 (5 months)
Virtual Receptionist
Detail-oriented risk compliance auditor with expertise in fraud prevention.
Experience
Anti-Fraud Quality Auditor
Virtual Gaming World
Jul 2022 - Present (3 years 4 months)
Risk Compliance Auditor - Disputes and Chargebacks
Ubiquity Global Services Phils.
Aug 2018 - Jul 2022 (3 years 11 months)
Game Master
Dedicated talent acquisition specialist with a focus on candidate engagement.
Experience
Talent Acquisition Intern
Cimpress Philippines Inc.
Sep 2021 - Present (4 years 2 months)
CARE Support and Solutions Advisor
Cimpress Philippines Inc.
May 2020 - Sep 2021 (1 year 4 months)
Engagement Coordinator
Workforce Management planner driving data-led operational improvements.
Experience
Workforce Management Planner
TaskUs
Jan 2022 - Present (3 years 10 months)
Real-Time Analyst
TaskUs
Jan 2020 - Jan 2022 (2 years)
Global Scheduler
Experienced Account Officer bringing exceptional administrative and time management abilities.
Experience
Account Officer
CARD MRI RIZAL BANKINC.
Mar 2014 - Jan 2021 (6 years 10 months)
Cashier
BEST TOP MART
Jul 2012 - Jul 2012 (0 months)
1800k-2000k INR
I am an iOS developer specializing in scalable, high-performance mobile apps.
Experience
iOS Developer
Mintoak
Jul 2023 - Present (2 years 4 months)
iOS Developer
Appic Mobile
Aug 2021 - Jun 2023 (1 year 10 months)
Senior software engineer specializing in scalable web applications, APIs, and CI/CD automation.
Experience
Senior Software Engineer
Hubstaff
Jan 2023 - Present (2 years 10 months)
Full Stack Developer
May 2019 - Oct 2022 (3 years 5 months)
Mid-Level Web Developer
Pointwest
Jun 2016 - Apr 2019 (2 years 10 months)
35k-50k PHP
A project engineer with a globally competitive character in any scope of work that I may encounter
Experience
Project Engineer
Silent Option Engineering
Nov 2022 - Sep 2023 (10 months)
Motivated account executive with strong communication and teamwork skills.
Experience
Account Executive
Silicon Asia Incorporated
May 2018 - Apr 2019 (11 months)
Sales Associate
Yearnings Outsourcing Cooperative (7-eleven)
May 2012 - Dec 2014 (2 years 7 months)
Secretary
Tronix Master Incorporated
Dedicated virtual assistant focused on growth and efficiency.
Experience
Virtual Assistant
Bayelle IT Solutions
Jan 2024 - Dec 2025 (1 year 11 months)
Virtual Assistant
One Concierge
Jan 2023 - Dec 2024 (1 year 11 months)
Technical Support
TSA Language
Jan 2022 - Dec 2023 (1 year 11 months)
18k-18k USD
Support Analyst based in PH
Experience
Dispute Analyst
BIPO Services
Jun 2022 - Present (3 years 5 months)
Fraud Analyst
American Express
Resourceful HR and Talent Acquisition Specialist with remote expertise.
Experience
Talent Acquisition Specialist
Growmodo
Apr 2024 - Dec 2024 (8 months)
HR Generalist
MonetizeMore
Aug 2022 - Apr 2024 (1 year 8 months)
Technical Support Representative
Accenture
Oct 2020 - Mar 2021 (5 months)
Experienced manager in workforce management and optimization.
Experience
Manager I, Workforce Management
Concentrix
Feb 2024 - Present (1 year 9 months)
Manager, Real-Time Management
IBEX
Oct 2022 - Present (3 years 1 month)
Associate Manager, MIS/WFM
Results-driven professional with extensive experience in customer service.
Experience
Senior Frontline Support Representative
J.Crew | XtendOps
Aug 2025 - Present (3 months)
Group Leader
Tech Mahindra Cebu
Dec 2023 - Aug 2025 (1 year 8 months)
Team Leader
Analytical Civil Engineering student skilled in web development.
Experience
Website Specialist / Customer Expert
Teleperformance
Oct 2022 - Mar 2025 (2 years 5 months)
Photomath Expert / Problem Solver
Photomath
Mar 2022 - Sep 2022 (6 months)
Aspiring software developer skilled in web, mobile apps, documentation, and project management.
Experience
Founder & Project Manager — ShopEasy
West Visayas State University
Oct 2023 - Present (2 years 1 month)
Software Development Intern
Callbox Inc.
Jan 2025 - Apr 2025 (3 months)
Passionate and experienced Full Stack Developer with 7 years of expertise.
Experience
Senior Full Stack Engineer
Reachlink
Oct 2024 - Jun 2025 (8 months)
Senior Full Stack Engineer
PCX
Oct 2023 - Jul 2024 (9 months)
Full Stack Developer
Linkt
Feb 2023 - Nov 2023 (9 months)
Transformational operations leader driving performance, coaching, and client success.
Experience
Project Operations Manager
Afni Inc
Sep 2021 - Feb 2025 (3 years 5 months)
Project Coach / Supervisor
Afni Inc
Jun 2020 - Aug 2021 (1 year 2 months)
Project Coach Trainee
Afni Inc
Oct 2019 - Jun 2020 (8 months)
Headstrong Philippines
Jun 2005 - Aug 2011 (6 years 2 months)
Senior Analyst
Digitel Technical Services Corp
Mar 2002 - Apr 2005 (3 years 1 month)
Project Lead
Nesic Philippines
Jan 2000 - Apr 2002 (2 years 3 months)
Pineapple
Dec 2020 - Mar 2023 (2 years 3 months)
Redbana Phil. Corp.
Oct 2014 - Mar 2016 (1 year 5 months)
Contract Analyst
Eximius BPO Services, Inc.
Oct 2014 - Mar 2016 (1 year 5 months)
Cimpress Philippines Inc.
Jul 2017 - May 2020 (2 years 10 months)
Recruitment Intern (Sourcing)
Cimpress Philippines Inc.
Jan 2020 - Mar 2020 (2 months)
Customer CARE Specialist
Cimpress Philippines Inc.
Sep 2016 - Jun 2017 (9 months)
Sutherland Global Services
Jan 2019 - Jan 2020 (1 year)
Senior Real-Time Analyst
Sutherland Global Services
Jan 2014 - Jan 2019 (5 years)
Technical Support Representative
HughesNet
Jan 2013 - Jan 2014 (1 year)
iOS Developer
Diadiktyo Technologies
Jan 2021 - Jul 2021 (6 months)
iOS Developer
Wama Technology
Jul 2019 - Jan 2021 (1 year 6 months)
Web Developer
SearchWorks.PH
Nov 2014 - May 2016 (1 year 6 months)
Jan 2011 - Oct 2011 (9 months)
Sales Clerk
Dee Hwa Liong Electronics Equipment Corporation (DEECO)
Jun 2010 - Dec 2010 (6 months)
Technical Support
Teleperformance
Jan 2021 - Dec 2022 (1 year 11 months)
Nursing Assistant
Alloheim-Germany
Jan 2018 - Dec 2019 (1 year 11 months)
Jan 2018 - May 2022 (4 years 4 months)
HR Assistant
eTelecare BPO Services
Nov 2019 - Jul 2020 (8 months)
HR Staff
FoodaSaversmart Corporation
Nov 2018 - Apr 2019 (5 months)
Tech Mahindra
Mar 2022 - Present (3 years 8 months)
Workforce Supervisor
Alorica
Aug 2021 - Present (4 years 3 months)
WFM Planning Specialist
KMC Solutions
Jul 2019 - Present (6 years 4 months)
Tech Mahindra Cebu
Apr 2023 - Dec 2023 (8 months)
Subject Matter Expert
Tech Mahindra Cebu
Jul 2022 - Apr 2023 (9 months)
Technical Support Associate
Tech Mahindra Cebu
Oct 2021 - Jul 2022 (9 months)
Full Stack Developer
Jicoo, Inc
Feb 2020 - Apr 2023 (3 years 2 months)
Frontend Developer
Gemcook, Inc
Oct 2018 - Dec 2019 (1 year 2 months)
Subject Matter Expert
Afni Inc
Aug 2019 - Oct 2019 (2 months)
Customer Service Representative
Afni Inc
May 2018 - Aug 2019 (1 year 3 months)