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Hire the best remote Business Process Analysis employees in Jamaica

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Gmail Customer Service Problem Solving Time Management Data Analysis Microsoft Office Suite Excel Communication Project Management Zendesk

AC

Ashalee Carter@ashaleecarter

Operations Manager Customer Support Manager Zendesk Intercom

Operations manager optimizing customer service and remote workflows.

Experience

DS

Operations Manager

Dr Fix It Handyman Services

Sep 2024 - Feb 2025 (5 months)

PE

Operations Specialist

Peach

Feb 2023 - May 2024 (1 year 3 months)

NB

Business Support / Intern

National Commercial Bank

Feb 2020 - Sep 2021 (1 year 7 months)

JA

Administrative Assistant Intern

Jamaica Customs Agency

May 2019 - Dec 2019 (7 months)

FI

Freelance Business Manager

Fiverr

Jan 2017 - Dec 2019 (2 years 11 months)

Operations Manager Customer Support Manager Client Success Manager Office Administrator

AC

Anita Chin@anitachin

Account Manager Program Manager Project Management Stakeholder Engagement

Dynamic Project Manager with over 13 years of experience.

Experience

PC

Senior Project Manager

Current

PRO Communications

Aug 2020 - Present (5 years 3 months)

PL

Project Manager

PRO Communications Ltd

May 2009 - Jul 2020 (11 years 2 months)

Account Manager Program Manager Operations Manager

TF

Tara Foster@tarafoster

Administrative Assistant Policy Analyst Business Administration Marketing

Results-driven professional with expertise in communications and administration.

Experience

NS

Communications Officer

Not Specified

Nov 2023 - May 2024 (6 months)

NS

Enterprise Risk Management Officer

Not Specified

Jun 2023 - Oct 2023 (4 months)

NS

Human Resource Officer

Not Specified

Aug 2018 - Sep 2018 (1 month)

KL

Kevin Lascelles@kevinlascelles

Sales Manager Marketing Manager Client Relationship Management Market Research

Results-driven Business Development Officer with 15+ years of experience.

Experience

EL

Warehouse Supervisor

Evolucione Professional Services of Jamaica Limited

Oct 2023 - Sep 2023 (-1 years 11 months)

CL

Technical Market Representative

Carib Agro Distributors Ltd

Oct 2022 - Dec 2022 (2 months)

LL

Business Development Officer

KS

Kavon somerville@kavonsomerville

Customer Service Manager Operations Analyst Customer Service Microsoft Office Suite

Dedicated quality analyst with strong administrative and customer service skills.

Experience

SU

Quality Analyst

Current

Sutherland

Dec 2024 - Present (11 months)

SU

Reservation Ambassador R1/R2/DSS/ Safety

Current

Sutherland

Jan 2023 - Present (2 years 10 months)

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Customer Service Agent

TD

Trishana Dunkley@trishanadunkley

Customer Service Manager Sales Associate Critical Thinking Problem Solving

Dedicated customer service representative with strong problem-solving skills.

Experience

CO

Customer Service Representative

Conduent

Feb 2024 - Nov 2024 (9 months)

IN

Customer Service Representative

IntouchCx

Oct 2023 - Jan 2024 (3 months)

SS

Customer Service Representative

Sutherland Global Services

Sep 2021 - Jun 2023 (1 year 9 months)

MM

Marcinth Montaque@marcinthmontaque

Customer Service Representative Account Executive Financial Planning Investment

Experienced Financial Advisor and Customer Service Professional.

Experience

SS

Customer Service Representative

Current

SSG

Dec 2022 - Present (2 years 11 months)

CB

Account Executive

Covenant Insurance Brokers

Oct 2021 - Oct 2022 (1 year)

CB

Financial Advisor

Covenant Insurance Brokers

SS

Shania Smith@shaniasmith

Financial Analyst Risk Manager Internal Controls Process Improvement

Detail-oriented finance professional with expertise in financial analysis.

Experience

TS

Member Accounts Officer

Current

TIP Friendly Society

Nov 2024 - Present (1 year)

SG

Finance Officer

Supreme Ventures Group

May 2023 - Nov 2023 (6 months)

CL

NL

Nicholas Lewis@nicholaslewis

Technical Support Representative Data Analyst Excel Teleopti

Detail-oriented data analyst with expertise in real-time metrics and process optimization.

Experience

AC

Real Time Analyst

Current

Advantage Communications

Feb 2021 - Present (4 years 9 months)

AC

Back Office Representative

Advantage Communications

Jan 2018 - Feb 2021 (3 years 1 month)

AC

Technical Support Representative

TW

Tivy Watson@tivywatson

60k-70k USD

Data Analyst Quality Assurance Analyst Quality Assurance Customer Engagement

Results-driven Quality Analyst focused on performance improvement and customer satisfaction.

Experience

AC

Quality Analyst

Advantage Communications

Jan 2022 - May 2025 (3 years 4 months)

AC

Customer Service Representative

RJ

Rahiem Johnson@rahiemjohnson

Customer Service Manager Operations Manager Analytical Skills Problem Solving

Customer experience coach dedicated to enhancing client satisfaction.

Experience

IT

Customer Experience Coach

Current

ITELInternational

Oct 2024 - Present (1 year 1 month)

IT

Temp Customer Experience Coach

Current

ITELInternational

Mar 2024 - Present (1 year 8 months)

IT

CJ

C JAY@cjay

Data Analyst Graphic Designer KPI Tracking Graphic Design

Multidisciplinary Digital Adoption Specialist with a passion for design.

Experience

SJ

Digital Adoption Specialist

Current

Sagicor Group Jamaica

Aug 2024 - Present (1 year 3 months)

SE

Freelance Graphic Designer

Current

Self-employed

Jan 2018 - Present (7 years 10 months)

SJ

Assistant / Administrator

KW

karmarla williams@karmarlawilliams

Quality Analyst Customer Service Manager Email Marketing Management Calendar Management

Detail-oriented Virtual Executive Assistant with proven organizational skills.

Experience

II

Quality Analyst

Current

Island Outsourcing Limited (Itel)

May 2023 - Present (2 years 6 months)

II

Customer Service Representative

Island Outsourcing Limited (Itel)

May 2022 - Oct 2023 (1 year 5 months)

NT

CH

Codeshia Hamilton@codeshiahamilton

Financial Analyst Data Analyst Accounting Financial Reporting

Experienced accountant skilled in financial reporting and data analysis.

Experience

DL

Asset Accountant

Current

Digicel Jamaica Ltd

Nov 2022 - Present (3 years)

DJ

Data Cleanse Analyst

Digicel Jamaica

Apr 2021 - Nov 2022 (1 year 7 months)

GL

Reconciliation Officer

RT

Renee Tomlinson@reneetomlinson

10k-12k USD

Project Manager Client Relationship Manager Client Relationship Management Project Lead

Results-driven corporate professional with 10+ years of experience.

Experience

OR

Operational Specialist

One RPM

Mar 2023 - Nov 2023 (8 months)

AL

Sales/Customer Service Representative

Arc Manufacturing Ltd

DC

Dante Campbell@dantecampbell

Customer Service Manager Customer Support Team Lead Management Problem Solving

Results-oriented Senior Support Associate with strong communication skills.

Experience

CH

Senior Support Associate

Current

Clipboard Health

Jan 2023 - Present (2 years 10 months)

SG

Senior Support Ambassador

Current

Sutherland Global

Jan 2022 - Present (3 years 10 months)

IG

Customer Service Representative

SS

Stephanie Smickle@stephaniesmickle

Customer Experience Manager Customer Success Manager Customer Service Problem Solving

Passionate & results-driven Customer Success Expert & Virtual Assistant

Experience

CH

Customer Support Agent/Supervisor

Clipboard Health

Sep 2023 - Jan 2024 (4 months)

CH

Customer Support Tier 2 Agent

Clipboard Health

Sep 2023 - Jan 2024 (4 months)

CS

Client Support Representative

SC

Shaquille Campbell@shaquillecampbell

Test Automation Engineer Software Tester Test Planning Test Case Development

I am an experienced QA analyst specializing in test automation and performance improvement.

Experience

GO

Software Quality Analyst

Go2

Jul 2023 - Jul 2025 (2 years)

IT

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Iterum

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AL

Quality Assurance Analyst

Alorica

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HD

Hanna Dear@hannadear

Sales Store Management Sales Product Knowledge

Business administration graduate with sales, bookkeeping and event finance experience seeking growth.

Experience

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Teacher's Assistant

Greater Portmore Primary School

Jan 2024 - Jan 2025 (1 year)

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JM

Jahiem Mattis@jahiemmattis

Operations Manager Leadership Communication

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Experience

MT

Volunteer Experience

Mount Diablo Treadways

Sep 2022 - Oct 2022 (1 month)

FB

Family Business Management

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Jun 2022 - Sep 2022 (3 months)

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NS

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Not Specified

Jan 2017 - Aug 2018 (1 year 7 months)

GC

Secretary

Gilbert Thompson & Company

Nov 2006 - May 2008 (1 year 6 months)

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LNR Electrical Company Ltd

Jan 2020 - Jan 2021 (1 year)

GL

Advertising Sales Consultant

Global Directories Ja Ltd

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LL

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Lasco Financial Services Ltd

Jan 2005 - May 2011 (6 years 4 months)

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Ibex Global

Jun 2020 - Present (5 years 5 months)

IG

Customer Service Agent

Current

Ibex Global

Jul 2019 - Present (6 years 4 months)

Customer Service Manager Operations Analyst Quality Assurance Specialist Quality Assurance Analyst

Customer Service Manager Sales Associate Business Analyst Operations Coordinator

Mar 2021 - Oct 2021 (7 months)

MP

Program Assistant - Event & Community Support

Missionaries of the Poor

Mar 2014 - Dec 2020 (6 years 9 months)

HN

Quality Assurance Officer

H.E.A.R.T Trust NTA

May 2020 - Jun 2020 (1 month)

Customer Service Representative Account Executive

Cost Accounting Officer

Chas E. Ramson Limited

Jan 2024 - Oct 2023 (-1 years 9 months)

ML

Accounting Clerk/Administrative Assistant

MM Jamaica Ltd

Mar 2021 - Jan 2023 (1 year 10 months)

NB

Brand Advocate

National Commercial Bank

Jun 2018 - Mar 2021 (2 years 9 months)

Financial Analyst Risk Manager Finance Manager

Advantage Communications

Jan 2016 - Jan 2018 (2 years)

AE

Technical Support Representative Tier 2

ACS E-Services

Feb 2014 - Jan 2016 (1 year 11 months)

AE

Retail & Technical Support Tier 1

ACS E-Services

Jul 2012 - Feb 2014 (1 year 7 months)

Technical Support Representative Data Analyst

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Advantage Communications

Sep 2021 - Dec 2021 (3 months)

SI

Engagement Specialist

Startek Inc.

Apr 2018 - Sep 2021 (3 years 5 months)

IS

Customer Service Agent

Current

Ibex Global Solutions

Data Analyst Quality Assurance Analyst QA Analyst Sales

Reservation Specialist

Current

ITELInternational

Oct 2023 - Present (2 years 1 month)

HS

Customer Service Representative

Current

Hinduja Global Solutions

Jul 2023 - Present (2 years 4 months)

Customer Service Manager Operations Manager Quality Assurance Analyst Customer Experience Specialist

Sagicor Life Jamaica

Nov 2021 - Aug 2024 (2 years 9 months)

Data Analyst Graphic Designer UX UI Designer Digital Transformation Specialist

Assistant Marketing Officer (Intern)

National Housing Trust

Sep 2018 - Sep 2019 (1 year)

Quality Analyst Customer Service Manager Project Coordinator Marketing Assistant

Grace Kennedy Ltd

Sep 2019 - Apr 2021 (1 year 7 months)

KJ

Time and Expense Compliance Officer

KPMG Jamaica

May 2018 - Jul 2019 (1 year 2 months)

SJ

Accounting Officer (Bank Reconciliation)

Statistical Institute of Jamaica

Mar 2017 - Jun 2018 (1 year 3 months)

Financial Analyst Data Analyst Accounting Manager Financial Controller

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Jun 2018 - Jun 2020 (2 years)

BL

Bin Clerk

Baking Enterprise Ltd.

Feb 2016 - Nov 2017 (1 year 9 months)

GL

Aviation Agent

Guardsman Ltd

Jan 2014 - Dec 2015 (1 year 11 months)

PM

Clerical Assistant

Palace Multiplex

Mar 2010 - Nov 2010 (8 months)

Project Manager Client Relationship Manager Customer Service Manager Sales

Current

IBEX Global

Jan 2021 - Present (4 years 10 months)

SL

Junior Auditor

Current

Smith & Associates LTD

Jan 2021 - Present (4 years 10 months)

Customer Service Manager Customer Support Team Lead Operations Manager Quality Assurance Specialist

Care Solace

Jan 2021 - Feb 2023 (2 years 1 month)

CC

Customer Experience Specialist

Celebrity Cruises

Jan 2017 - Nov 2020 (3 years 10 months)

Customer Experience Manager Customer Success Manager Customer Service Manager Customer Service Lead

SS

Customer Service Representative

Sutherland Global Services

Jun 2017 - Nov 2018 (1 year 5 months)

Test Automation Engineer Software Tester Quality Analyst Customer Service Representative