C JAY

I am a multidisciplinary Digital Adoption Specialist and Graphic Designer with over six years of freelance design experience and one year in a corporate transformation role. My proven track record includes implementing user-centered adoption strategies, designing engaging visuals, analyzing usage data, and training diverse stakeholders to drive technology uptake. I am actively pursuing industry-recognized certifications in Google Data Analytics, PL-300, and DP-700 to expand my data fluency and business intelligence capabilities.

In my current role at Sagicor Group Jamaica, I support internal and external stakeholders with onboarding and usage of digital tools, increasing adoption rates and streamlining operations. I design compelling visual materials, analyze user engagement data, and collaborate with developers and business teams to align technology rollouts with user needs. My freelance work has allowed me to deliver over 100 branding and visual design projects across various industries, building a strong online presence and collaborating with international clients.