Marcinth Montaque

Addressed customer inquiries, complaints, and service requests in a timely and professional manner. Processed payment transactions and provided assistance with billing and account information. Delivered high-quality customer service and maintained positive client relationships.

Marketed and promoted individual employee benefit packages, including Life and Health insurance. Analyzed consumer data and behavior to tailor financial solutions and improve sales outcomes. Provided administrative support, prepared performance reports, and managed client accounts.

Conducted needs-based assessments to recommend suitable insurance products. Developed personalized financial strategies to meet individual client goals. Built long-term relationships through follow-up and product education.

Reviewed documentation for grammatical, spelling, and formatting accuracy. Ensured compliance with quality standards and confidentiality requirements. Edited and proofread sensitive internal documents prior to submission.

Promoted life insurance and investment products to a diverse client base. Developed new business opportunities through outreach and client referrals. Delivered customized solutions and maintained strong client rapport.

Organized outreach events and scheduled community programs, serving as a liaison between organizations and local beneficiaries. Assisted with filing, medical support, and logistics during missions. Recruited and trained volunteers to expand community involvement.

Organized and maintained physical and electronic filing systems. Retrieved, sorted, and archived documents for various departments. Supported administrative operations by streamlining file management processes.

Completed coursework in Principles of Business, Office Procedures, and Human and Social Biology.

Obtained certification in Supervisory Management.

Achieved certification in Phlebotomy.

Completed a diploma in Travel Organization.

Completed CXC examinations in English Language and Human and Social Biology.