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I'm a devoted medical virtual assistant with 4+ years supporting healthcare providers.
Experience
Remote Patient Monitor
Paradocs
Nov 2022 - Nov 2024 (2 years)
Medical Virtual Assistant
Family First Urgent Care
Sep 2021 - Oct 2022 (1 year 1 month)
DEMedical Transcriptionist
DeepScribe
Mar 2020 - Apr 2021 (1 year 1 month)
Healthcare Assistant
Kelina Hospital
Feb 2018 - Apr 2019 (1 year 2 months)
Patient Care Coordinator with 15+ years optimizing medical operations and patient experiences.
Experience
Medical Care Coordinator
Summit Healthcare
Dec 2022 - Jun 2025 (2 years 6 months)
Scheduling & Medical Coordinator
Georgia Living Senior Homecare
Mar 2020 - Dec 2022 (2 years 9 months)
Front Desk Agent / Night Auditor
Comfort Suites
Mar 2019 - Feb 2020 (11 months)
DLDetail-oriented office specialist with 10+ years in administration.
Experience
Wireless Consultant
Triple Play Communications
Sep 2022 - Sep 2024 (2 years)
Operations Assistant
Nordstrom
Nov 2015 - Sep 2022 (6 years 10 months)
Eyecare Coordinator
MPO Eyecare Optometry
Jun 2013 - Mar 2015 (1 year 9 months)
Experienced patient care and medical administrative professional.
Experience
COAnalyst I
Concentrix
Apr 2025 - Present (7 months)
Medical Phone Representative
Performant Corporation
Oct 2023 - Apr 2024 (6 months)
HHPatient Care Assistant
PKExperienced Product Designer with 11 years of expertise in user-centric design.
Experience
UX Designer
VidaXL
Feb 2024 - Mar 2025 (1 year 1 month)
Lead UX Designer
Vitech Asia Pvt ltd
Nov 2022 - Dec 2023 (1 year 1 month)
Product Designer
Affluent Global Services
Oct 2020 - Nov 2022 (2 years 1 month)
VG
United States90k-120k USD
Employee Relations professional specializing in investigations, Advice and Counsel.
Experience
CHEmployee Relations Advisor
CVS Health
Aug 2024 - Present (1 year 3 months)
Customer-focused virtual support associate with 3+ years delivering exceptional service.
Experience
Customer Support Associate
Infosys Limited
Feb 2022 - Present (3 years 9 months)
Detail-oriented administrative professional skilled in calendar management.
Experience
Administrative Assistant
TEKsystems
Oct 2021 - May 2025 (3 years 7 months)
Customer Service Specialist
ESSEducation
Nov 2018 - Jul 2024 (5 years 8 months)
Detail-oriented AR analyst with strong problem-solving skills.
Experience
Senior Client Partner
Access Health Care
Oct 2021 - Apr 2024 (2 years 6 months)
Client Partner
MS Solutions
Sep 2018 - Oct 2021 (3 years 1 month)
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Resourceful customer support specialist with over 9 years of experience.
Experience
YLCustomer Service Representative
YellowCard Financial Zambia Limited
Jul 2024 - May 2025 (10 months)
Customer Service Representative
Multichoice Zambia Limited
Feb 2022 - Jul 2024 (2 years 5 months)
Dedicated Customer Support
Dedicated IT Support Specialist with 5 years' experience delivering reliable troubleshooting, networking, and end-user training.
Experience
IT Support Technician
Dantech Computer Repair
Jan 2022 - Present (3 years 10 months)
IT Support Officer
Ministry of Higher Education
Sep 2020 - Dec 2021 (1 year 3 months)
IT Support Assistant
Crafted Systems Ltd
SKHighly motivated Customer Support Specialist with 5+ years of experience.
Experience
Customer Support Specialist
ItsaCheckmate
Nov 2023 - Present (2 years)
Member Support Agent
Tide
Jan 2023 - Nov 2023 (10 months)
Customer Service Representative
BolsterBiz
Aug 2021 - Nov 2022 (1 year 3 months)
Customer service specialist with 3+ years in call centers, training teams, and delivering high-quality remote support.
Experience
Chat Support Specialist
Qualfon
Aug 2024 - Jan 2025 (5 months)
Subject Matter Expert
Qualfon
Jan 2024 - Jul 2024 (6 months)
Customer Service Representative
Qualfon
Oct 2022 - Dec 2023 (1 year 2 months)
SGCustomer Care Specialist focused on client satisfaction and relationship management.
Experience
Client Relationship Manager
Advaith Law Firm
Aug 2022 - Jun 2025 (2 years 10 months)
IoT Intern
Prowork Foundation
Nov 2024 - Apr 2025 (5 months)
AHResults-driven professional with 4 years of diverse experience.
Experience
Consular Assistant
Embassy of Pakistan
Apr 2024 - Present (1 year 7 months)
Finance Assistant
Reliable Nepal Life Insurance
Jun 2023 - Jan 2024 (7 months)
Record Keeper
Reliable Nepal Life Insurance
EVCertified Pharmacy Technician with 19+ years optimizing pharmacy operations and specialty logistics.
Experience
Specialty Pharmacy Analyst
Banner Family Pharmacy
Feb 2025 - Present (9 months)
Certified Pharmacy Technician
Banner Family Pharmacy
Oct 2022 - Feb 2025 (2 years 4 months)
Lead Pharmacy Technician
MCUnited States57k-125k USD
Detail-oriented transaction manager with expertise in client coordination.
Experience
Transaction Manager & Closing Agent
FPManagement
Sep 2023 - Present (2 years 2 months)
Office Manager
MASenior Data Curator with expertise in team management and process optimization.
Experience
Senior Data Curator
[Current Company Name]
Jan 2021 - Present (4 years 10 months)
Project Officer
IMC Worldwide UK
Jan 2018 - Dec 2019 (1 year 11 months)
Junior Structural Engineer
IMC Worldwide UK
I am an experienced software QA engineer with 10+ years testing in government and healthcare.
Experience
Test Engineer
IMC
Aug 2023 - Present (2 years 3 months)
Test Engineer / QA Specialist
Leidos
Jan 2022 - Aug 2023 (1 year 7 months)
Test Engineer / QA Specialist
22nd Century
Jun 2021 - Jan 2022 (7 months)
Customer-focused support specialist delivering empathetic, efficient online and in-person service.
Experience
TEOnline Customer Service
Telus
Aug 2024 - Aug 2025 (1 year)
Sales Associate
Suzannes
Apr 2021 - Aug 2024 (3 years 4 months)
Guest Service Agent
St Eugene Resort and Casino
Aug 2015 - Apr 2021 (5 years 8 months)
HR Assistant / Scheduler
Considerate Care Home Care Services
Feb 2015 - Jan 2019 (3 years 11 months)
Coordinator / Admin Assistant
Assisting Hands Home Care
Jan 2010 - Jan 2019 (9 years)
Office Manager/Receptionist
Dr. Newman Shiue Optometry
Jul 2009 - May 2010 (10 months)
Sales Associate
Macy’s
Nov 2007 - May 2009 (1 year 6 months)
Henry Ford Hospital
Aug 2018 - Oct 2022 (4 years 2 months)
Patient Care Assistant
Harper Hospital
Dec 2020 - Dec 2021 (1 year)
Patient Service Associate
Livonia Health Center
Feb 2018 - Aug 2018 (6 months)
UX Designer
SumTotal Systems
May 2018 - Oct 2020 (2 years 5 months)
UI/UX Designer
Thrymr Software
Nov 2017 - Mar 2018 (4 months)
Medical Office Manager
Atlantic Health System
Jun 2023 - Jul 2024 (1 year 1 month)
Employee Relations Specialist
Saint Barnabas Medical Center
Aug 2018 - Apr 2023 (4 years 8 months)
Pathology Lab Assistant
Valley Hospital & Medical Center
Sep 2015 - May 2018 (2 years 8 months)
Taj Pamodzi Hotel
May 2021 - Dec 2021 (7 months)
Call Center Agent/Field Technician
Africonnect Zambia Limited
Feb 2015 - Jan 2021 (5 years 11 months)
Jan 2019 - Aug 2020 (1 year 7 months)
Senior Customer Service Associate
iGlitz Technologies
May 2019 - Jun 2021 (2 years 1 month)
Customer Service Associate
Amazon
Nov 2017 - Jul 2018 (8 months)
Customer Service Representative
Qualfon
Mar 2022 - Aug 2022 (5 months)
TSMissionary Leader
The Church of Jesus Christ of Latter-day Saints
Nov 2019 - Jun 2021 (1 year 7 months)
Feb 2023 - Jun 2023 (4 months)
Moderator of Order
InDriver
Oct 2022 - May 2023 (7 months)
Virtual Assistant
Hussain Tour and Travel
Mar 2021 - Apr 2023 (2 years 1 month)
Walmart Pharmacy
Jan 2012 - Oct 2022 (10 years 9 months)
Certified Pharmacy Technician
JamaicaRX, Inc
Oct 2006 - Sep 2011 (4 years 11 months)
Pharmacy Technician Intern
Mesa General Hospital
Apr 2006 - Jun 2006 (2 months)
Youth180, Inc.
Feb 2023 - Sep 2023 (7 months)
Executive Assistant
BKCO Inc.
Jul 2020 - Feb 2022 (1 year 7 months)
Bilingual CSR Representative
AmeriFlex, Inc.
Nov 2019 - Mar 2020 (4 months)
Jan 2015 - Dec 2018 (3 years 11 months)
Software QA Tester
ProSphere LLC
Aug 2019 - Nov 2020 (1 year 3 months)
SQA Tester
Deloitte
Aug 2018 - Jul 2019 (11 months)
