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MM
Canada130k-150k CAD
Seasoned Scrum Master with 9+ years of exp in guiding cross-functional teams with Agile frameworks.
Experience
CISenior Scrum Master
Canada Pension Plan Investment
Sep 2023 - Present (2 years 2 months)
Sr Scrum Master
PSP Investments
Mar 2022 - Sep 2023 (1 year 6 months)
Sr Scrum Master
Onespan Inc.
Aug 2020 - Apr 2022 (1 year 8 months)
Agile Coach
Apty Inc.
May 2019 - Aug 2020 (1 year 3 months)
Scrum Master
Verizon Inc.
Oct 2013 - May 2019 (5 years 7 months)
AJHighly motivated Scrum Master with 8 years of IT experience.
Experience
Scrum Master/Business Analyst
Teamware Solutions
Jun 2022 - Jun 2023 (1 year)
Scrum Master/Business Analyst
Certainty Infotech
Jun 2021 - Jan 2022 (7 months)
Scrum Master/Business Analyst
Creative Thoughts Informatics Services
Mar 2018 - Dec 2020 (2 years 9 months)
DSDedicated Service Delivery Partner with expertise in client management.
Experience
Verification Specialist
Infomate 360 Solution Private Limited
Aug 2024 - Present (1 year 3 months)
Service Delivery Partner SPOC
Neeyamo Enterprises Solutions
Feb 2023 - Present (2 years 9 months)
I am an administrative team lead with 10+ years optimizing operations and leading high-performing teams.
Experience
BERetail Manager / Administrative Lead
Bet9ja
Jan 2016 - Present (9 years 10 months)
BECustomer Payout Officer
Bet9ja
Jun 2015 - Jan 2016 (7 months)
SBDedicated healthcare professional with strong management and patient care skills.
Experience
MNA / LEAD RI
Farnum Center
Aug 2021 - Present (4 years 3 months)
Manager
T&J Noury Ent LLC (Great Clips)
Jul 2011 - Feb 2019 (7 years 7 months)
Team Leader/Assistant Manager
Merry Maids LLC
Mar 2008 - Sep 2010 (2 years 6 months)
BSTalented Project Coordinator skilled at enhancing team success.
Experience
General Manager
Kennel Resorts
Jun 2022 - Oct 2023 (1 year 4 months)
Project Coordinator
TD, International
Sep 2019 - Jun 2022 (2 years 9 months)
Project Coordinator
Ipsos UU
Oct 2017 - Mar 2020 (2 years 5 months)
I am a customer service professional specializing in quality evaluation and technical support.
Experience
COQuality Evaluator
Concentrix
Jan 2025 - Present (10 months)
COTechnical Advisor I
Concentrix
Mar 2023 - Dec 2024 (1 year 9 months)
HVMaintenance Team Lead
Hitachi Vantara
Customer service professional with a focus on social media marketing.
Experience
Customer Service Representative
Atlantis BPO
Social Media Manager
WabWar (Software House)
Tax Advisor Intern
BI
Serbia28k-30k EUR
Senior QA tester and team leader specializing in manual testing for mobile and field environments.
Experience
Senior Field Tester - Team Manager
Transsion
Jan 2022 - Aug 2025 (3 years 7 months)
Field and Mobile Test Engineer
CSLead Data & Analytics Specialist with 11 years of experience.
Experience
Head of Data Visualization & Global BI Delivery Lead
Assembly Global
Jan 2024 - Present (1 year 10 months)
Director of Engineering / Analytics
Vetty Inc.
Apr 2021 - Jan 2024 (2 years 9 months)
Associate
Goldman Sachs
Operations team lead skilled in supply chain coordination, inventory control, and process improvement.
Experience
Operations Team Lead
On Express
Jan 2025 - Present (10 months)
Operations Team Lead
Quigo Express
Jan 2024 - Jan 2025 (1 year)
Operations Specialist
Quigo Express
Jan 2024 - Jan 2025 (1 year)
Dedicated service manager with a passion for collaboration and development.
Experience
Bartender/Waiter
Blå Stue (bar)
Dec 2015 - Present (9 years 11 months)
Service Manager
Arb. Landsbank
Jun 2022 - Apr 2024 (1 year 10 months)
Accountant Trainee
Arb. Landsbank
Sep 2021 - Jul 2022 (10 months)
Dedicated customer service professional with over 5 years of experience.
Experience
Banking Centre Representative
CIBC
May 2022 - Jan 2024 (1 year 8 months)
Banking Centre Representative
CIBC
May 2022 - Jan 2024 (1 year 8 months)
Customer Service Team Lead
Uniqlo
Jul 2018 - May 2021 (2 years 10 months)
I am an SDR driving B2B sales growth and customer retention.
Experience
Sales Development Representative
IPS
Dec 2024 - Present (11 months)
Sales Development Representative
Selecta Sol
Sales Closer
Experienced warehouse group lead driving safety, efficiency, and team development.
Experience
Group Lead
Dick's Sporting Goods
Jun 2019 - Jun 2025 (6 years)
Customer Service Coordinator
Christmas Tree Shops
May 2015 - Sep 2019 (4 years 4 months)
Dental Assistant
New York Dental Group
Sep 2018 - Jun 2019 (9 months)
GG
India2000k-2500k INR
Dynamic Program Manager driving sales growth and operational excellence.
Experience
SLProgram Manager
Sprinklr India Pvt Limited
Jan 2024 - Present (1 year 10 months)
ZLI am a senior sales expert driving customer satisfaction and team performance.
Experience
COSenior Sales Representative
Concentrix
Jan 2023 - Jan 2024 (1 year)
![[24]7.ai logo](https://cdn-images.himalayas.app/b7xhg6vg5apugp7rweajangvnrrl){kind=small}
AICustomer Executive
[24]7.ai
Jan 2021 - Jan 2023 (2 years)
ISRecent accounting graduate eager to enhance skills and contribute.
Experience
Customer Service Assistant
Top Juice
Apr 2023 - Present (2 years 7 months)
Team Member
Woolworths
Oct 2019 - Present (6 years 1 month)
Experienced Project Lead Developer with expertise in web development and team leadership.
Experience
Project Lead Developer
WebIndia Inc
Dec 2018 - Present (6 years 11 months)
Team Leader
Web and App Creations
Apr 2014 - Oct 2018 (4 years 6 months)
VUEngaging Merchandise Assistant focused on elevating brand image.
Experience
Visual Merchandising
Polo Ralph Lauren
Nov 2022 - Present (3 years)
Visual Merchandising / Sales Associate
Aeropostale
Nov 2022 - Nov 2022 (0 months)
Business Development Executive
Consagous Technologies Pvt Ltd.
May 2017 - Mar 2018 (10 months)
Business Development Executive
Infograins Software Solutions
Oct 2015 - Apr 2017 (1 year 6 months)
Service Delivery Partner
Neeyamo Enterprises Solutions
Dec 2021 - Present (3 years 11 months)
Service Delivery Executive
Neeyamo Enterprises Solutions
Aug 2021 - Present (4 years 3 months)
Customer Care Representative
Stanbic IBTC Bank
Jan 2015 - Jun 2015 (5 months)
L.N.A
Interim Healthcare of Manchester
Jan 2005 - Feb 2008 (3 years 1 month)
System Administrator
Macy’s
Aug 2016 - Oct 2018 (2 years 2 months)
Jun 2022 - Mar 2023 (9 months)
Supervisor
PhoneAct
Mar 2021 - Jun 2022 (1 year 3 months)
Customer Service Agent
ISuppleance
Sep 2020 - Mar 2021 (6 months)
Institute of Chartered Accountants of Pakistan
ThunderSoft
Jul 2021 - Jan 2022 (6 months)
Manual QA Tester (Intern)
Web Dev it
Mar 2021 - Jul 2021 (4 months)
Apr 2020 - Apr 2021 (11 months)
IT Analyst – Tableau/BI Consultant
Tata Consultancy Services
Jan 2014 - Apr 2020 (6 years 3 months)
Logistics Operations Specialist
Sesco Trans
Jan 2023 - Jan 2024 (1 year)
Finance Trainee
Arb. Landsbank
Jan 2019 - Aug 2021 (2 years 7 months)
Customer Service Team Lead
Uniqlo
Jul 2018 - May 2021 (2 years 10 months)
Customer Service Experience Associate
Walmart
Mar 2017 - Jun 2018 (1 year 3 months)
TMC Pakistan
Team Lead
Robin's Logistics
Cashier
Christmas Tree Shops
Feb 2015 - Mar 2019 (4 years 1 month)
Area Lead
Zomato Limited
May 2023 - Jan 2024 (8 months)
CAZonal Sales Manager
Cashify
Apr 2022 - May 2023 (1 year 1 month)
BLTerritory Sales Manager- ILMS Lead
Bharti Airtel Limited
Jun 2021 - Apr 2022 (10 months)
BLStore Manager
Bharti Airtel Limited
May 2019 - Jun 2021 (2 years 1 month)
