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Pramod Prasad

@pramodprasad

Ambitious Startup Technical Advisor with expertise in Azure services.

India

What I'm looking for

I am looking for a role that fosters growth and offers opportunities for progression.

I am a highly motivated and ambitious individual with a proven track record in providing timely and accurate advice, guidance, support, and training to teams and individuals. My exceptional management skills have allowed me to successfully lead teams of twelve or more with minimal supervision. I consistently lead by example, achieve targets, implement best practices, and effectively manage my time.

Currently, I serve as a Startup Technical Advisor at Sonata Software, where I assist customers in adopting Microsoft Azure services, conduct incident analysis, and enhance customer experiences. My previous experience as an Operations Manager at Mindtree Ltd involved analyzing volume trends and ensuring customer satisfaction through effective communication and documentation. I am now seeking an opportunity as an Operations Manager or Technical Advisor with a company that values growth and offers genuine progression.

Experience

Work history, roles, and key accomplishments

SS
Current

Startup Technical Advisor

Sonata Software

Sep 2022 - Present (2 years 9 months)

As a Startup Technical Advisor, I provide advisory support for customers adopting Microsoft Azure services, assist with incident analysis, and enhance customer experience. I conduct onboarding sessions and manage escalations while collaborating with multiple teams to resolve issues and improve support.

Education

Degrees, certifications, and relevant coursework

Pramod hasn't added their education

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Tech stack

Software and tools used professionally

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Pramod Prasad - Startup Technical Advisor - Sonata Software | Himalayas