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Customer service representative with 7 years of experience.
Experience
Substitute Teacher
Ess
Feb 2018 - Present (7 years 9 months)
Balloon Captain
Party City
Oct 2023 - Present (2 years 1 month)
Assistant Manager
Dollar General
Dec 2018 - Present (6 years 11 months)
Seasoned sales executive with expertise in SLED markets.
Experience
VSSales Leader, US SLED West
Veeam Software
Oct 2022 - Apr 2024 (1 year 6 months)
HIDirector of Sales, US Public Sector
HP Inc.
Jan 2018 - Jan 2022 (3 years 11 months)
HIHR Generalist, Business Partner
HP Inc.
Jan 2015 - Jan 2018 (3 years)
AJCustomer service leader focused on dispute resolution, team performance, and exceptional customer experiences.
Experience
Team Lead, Support
Opay Digital Services
May 2023 - Present (2 years 6 months)
Resolution Specialist
Opay Digital Services
Sep 2021 - May 2023 (1 year 8 months)
Social Media Agent
CVEngineering Leader with a strong foundation in Software Quality.
Experience
Lead Quality Engineer
Translucent
May 2023 - Present (2 years 6 months)
Engineering Manager
Rows
Oct 2021 - Apr 2024 (2 years 6 months)
Senior Software Engineer - QA
Rows
Experienced Customer Service Senior Manager with a focus on team leadership.
Experience
Senior Manager of Customer Service and Accounts Receivable
Central Garden & Pet
Mar 2023 - Present (2 years 8 months)
Customer Service Manager
Central Garden & Pet
Dec 2018 - Present (6 years 11 months)
Dedicated manufacturing supervisor with strong leadership and organizational skills.
Experience
Hard Iron Finishing Supervisor
BUCK COMPANY LLC
Jan 2017 - Present (8 years 10 months)
Team Lead for Hard Iron Finishing
BUCK COMPANY LLC
Jan 2015 - Jan 2017 (2 years)
Forklift Operator
BUCK COMPANY LLC
Jan 2013 - Jan 2015 (2 years)
GOAnalytical team lead with a focus on customer advocacy.
Experience
Customer Service Representative
Anthology
Mar 2025 - Present (8 months)
Team Lead
Six Flags White Water
Apr 2022 - Present (3 years 7 months)
TOExperienced Team Leader with expertise in WordPress development, API integration, and project manage
Experience
Team Leader
Trootech Business Solutions Pvt. Ltd.
Jan 2023 - Aug 2023 (7 months)
Sr. Team Leader
Silicon IT Hub Pvt Ltd
Jan 2020 - Jan 2023 (3 years)
Team Leader
Zealousweb Pvt. Ltd.
Jan 2017 - Jan 2020 (3 years)
VSCustomer support executive with strong analytical and communication skills.
Experience
Customer Support Executive
US Healthcare
Mar 2022 - Jan 2024 (1 year 10 months)
Team Leader
Shadowfax Logistics
Apr 2023 - Nov 2023 (7 months)
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Results-driven Process Lead with expertise in operational efficiency.
Experience
Process Lead
Objectways Technologies
Engineering Leader with 17 years of experience in tech.
Experience
Head of Department IT
CHECK24 Vergleichsportal GmbH
Apr 2022 - Present (3 years 7 months)
Team Lead IT
CHECK24 Vergleichsportal GmbH
Apr 2019 - Present (6 years 7 months)
Senior Fullstack Developer
HC
Vietnam2k-2k USD
Operations excellence | Project Manager | CSM learner
Experience
Implementation Team lead
Saltmine inc
Aug 2019 - Jan 2025 (5 years 5 months)
RKIT project manager with expertise in SaaS product development.
Experience
IT Project / Product Manager
Neetry
Feb 2024 - Present (1 year 9 months)
It Project Manager
Neetry
Apr 2023 - Jun 2023 (2 months)
Incident Management Specialist
Digitain
Sep 2022 - Jun 2023 (9 months)
TU
Hong Kong50k-75k USD
Results-oriented Senior Project Manager with 15 years of experience.
Experience
Senior Manager (Software Development)
Augmedix
Jul 2019 - Sep 2023 (4 years 2 months)
Engineering Manager
Augmedix
Results-driven operations leader with a focus on revenue growth.
Experience
Operations Director
Rogers Hollow Consulting
Jan 2024 - Jan 2024 (0 months)
Operations Director
HBE Legacy Concept Inc.
Jan 2023 - Jan 2024 (1 year)
Operations Director
Afni Philippines, Inc.
Sep 2019 - Jan 2023 (3 years 4 months)
Data Visualization expert with 6 years of industry experience
Experience
Deputy Manager
Reliance General Insurance
Jan 2024 - Present (1 year 10 months)
Trainer
DICS
Apr 2023 - Dec 2023 (8 months)
Team Leader
ExcelR Solutions
Feb 2022 - Jan 2023 (11 months)
PBExperienced Senior Payroll Lead with expertise in managing payroll operations.
Experience
Senior Team Lead
Square Business Services
Jul 2023 - Apr 2024 (9 months)
Assistant Manager
Genpact India Pvt Ltd
Dec 2019 - Apr 2023 (3 years 4 months)
Associate Consultant
Virtusa
Jan 2018 - Nov 2019 (1 year 10 months)
SFAccomplished Payroll and HR Services Team Lead with extensive experience.
Experience
Payroll Processing & Compliance Team Leader
DMS SOFTWARE ENGINEERING (PVT) LTD
Feb 2023 - Present (2 years 9 months)
Application Support Engineer
DMS SOFTWARE ENGINEERING (PVT) LTD
Oct 2021 - Jan 2023 (1 year 3 months)
Team Leader - HR Services
SJExperienced IT Team Lead specializing in web application development.
Experience
IT - Team Lead
LookatmePrint
Jul 2024 - Present (1 year 4 months)
Senior ColdFusion Programmer
LookatmePrint
Aug 2021 - Jul 2024 (2 years 11 months)
ColdFusion Programmer
Netzhub
Dec 2016 - Aug 2021 (4 years 8 months)
AWExperts in customer support, moderation, data labelling & annotation.
Experience
Data Annotation
Confidential
Apr 2025 - Jun 2025 (2 months)
Content Moderation Team Leader
TDCX
Mar 2024 - Mar 2025 (1 year)
Moderation Oncall Service Team Supervisor
TikTok
May 2023 - Oct 2023 (5 months)
HIDistrict Sales Manager
HP Inc.
Jan 2011 - Jan 2015 (4 years)
PISenior Director of Sales & Operations
Papa John's Pizza International
Feb 1998 - Apr 2011 (13 years 2 months)
MultiChoice Nigeria
Apr 2020 - Apr 2021 (1 year)
Call Center Agent
MultiChoice Nigeria
Jan 2020 - Apr 2020 (3 months)
Nov 2019 - Oct 2021 (1 year 11 months)
Software Engineer - QA
Farfetch
Nov 2016 - Nov 2019 (3 years)
Software Engineer - QA
Altran
Mar 2016 - Oct 2016 (7 months)
Customer Service Supervisor
MTF Biologics
Jun 2017 - Present (8 years 5 months)
Corporate Customer Service Manager
RTape Corporation
Mar 2016 - Present (9 years 8 months)
Customer Service Supervisor
Bracco Diagnostics Inc.
May 2013 - Present (12 years 6 months)
Sr. PHP Developer
Zealousweb Pvt. Ltd.
Jan 2013 - Jan 2017 (4 years)
PHP Developer
Zealousweb Pvt. Ltd.
Jan 2012 - Jan 2013 (1 year)
CHECK24 Vergleichsportal GmbH
Oct 2015 - Present (10 years 1 month)
Fullstack Developer
Leads-Trade SRL
Mar 2010 - Present (15 years 8 months)
Junior Software Developer
Computer Vision SRL
Aug 2008 - Present (17 years 3 months)
It Project Manager
Esterox
Sep 2022 - Dec 2022 (3 months)
Sport Trader
Digitain
Nov 2020 - Sep 2022 (1 year 10 months)
Sep 2018 - Jul 2019 (10 months)
Software Test Manager
Augmedix
Jul 2015 - Aug 2018 (3 years 1 month)
Senior QA Engineer
Jantrik/StreamsTech
Apr 2014 - Aug 2015 (1 year 4 months)
Senior SQA Engineer
ReliSource Technologies Ltd.
May 2011 - Mar 2014 (2 years 10 months)
Operations Director
Alorica Philippines, Inc.
Jan 2009 - Sep 2019 (10 years 8 months)
Operations Manager
NCO Group, Inc.
Jan 2007 - Jan 2009 (2 years)
Team Lead and Coordinator
NMIMS University
Oct 2021 - Jul 2022 (9 months)
Junior Assistant
Delhi University, School of Open Learning
Jul 2017 - Sep 2021 (4 years 2 months)
Senior Payroll Associate
ADP India Pvt Ltd
May 2013 - Mar 2018 (4 years 10 months)
UNILEVER SRI LANKA
Aug 2017 - Oct 2021 (4 years 2 months)
Associate Executive
KANTAR LANKA PVT LTD
Jan 2012 - Aug 2017 (5 years 7 months)
ColdFusion Programmer
Mitrahsoft Software Solutions
Dec 2014 - Nov 2016 (1 year 11 months)
Quality Team Leader
TikTok
Sep 2022 - May 2023 (8 months)
Quality Assurance Specialist
TikTok
Aug 2021 - Aug 2022 (1 year)
