VJ Dave Luteria

Managed operations in revenue cycle management, overseeing a team of 350 employees. Responsible for performance metrics analysis, policy development, budgeting, and training personnel. Ensured accurate billing and payment collection processes for medical services.

Oversaw revenue cycle management for various healthcare services, managing a team of 200 employees. Focused on performance metrics, policy development, and financial goal evaluation while ensuring efficient patient registration and insurance verification processes.

Led a team of 30 associates in durable medical equipment sales, collaborating with field sales representatives to manage orders and ensure accurate pricing and inventory management.

Supervised a team of 30 in inbound and outbound customer support, focusing on diabetic testing supplies. Provided customer service, resolved order issues, and upsold products based on eligibility.

Provided compassionate care in a general medical ward, including vital signs monitoring, medication administration, and patient education while collaborating with medical teams.

Conducted quality assurance audits for inbound customer service, ensuring high standards in handling inquiries related to diabetic testing supplies.